Field Service Technician

2 weeks ago

NorthEast Region, Singapore PERSOL Full time $40,000 - $80,000 per year

Responsibilities

  • Responsible for the delivery and collection of products.
  • Upon delivery of products ensure that the products function at the maximum level of safety and effectiveness.
  • Make adjustment to products to ensure a match with patient specifications as required.
  • Ensure any such adjustments are reported and completed in accordance with protocol.
  • Answers queries of customers where appropriate when placing products. Refers more complex queries to the appropriate Sales colleague or Operation Manager.
  • Works together with operations and customer service colleagues to ensure that customers are provided with products in accordance with agreed timeframes and product quality levels.
  • Delivers and recovers equipment in a timely, safe and hygienic manner, following operational procedures.
  • Ensures accurate record keeping of equipment issued to and recovered from customers.
  • Participates in the provision of a 24 hour on-call and weekend shift service as required to deliver emergency products.
  • Delivers products in accordance with the precise specification.
  • Maintain a good level of product knowledge, though actively participating in product training sessions.
  • Carry out inspection and repair of products in local.
  • Assist processing customer order via Detrack system.
  • Assisting to execute all transactions in the "KISS SYSTEM" pertaining to rental and return of equipment.
  • Must able to drive with valid class 3 driving license

Requirements

  • Minimum Education: Higher NITEC / Diploma in Mechanical Engineering / Mechatronics / Electrical & Electronic / Biomedical Engineering
  • Experience in a similar capacity is advantageous
  • Must able to drive with valid class 3 driving license

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394 
• EA Registration No. R Derrick Tiew Yong Han)

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