Case Management Officer, Inclusive Education

1 week ago

East Region, Singapore PAP Community Foundation Full time $40,000 - $80,000 per year

Key Responsibilities:

  • Facilitates parents' understanding of programme and triangulates information with recommendation(s) from stakeholders
  • Collates and consolidates all information about the child and family from relevant stakeholders to provide profile of child through all settings.
  • Participates in case discussion by providing information about child and family strengths and needs and identifies possible care plans required for the child and/or family
  • Collaborates with all caregivers/educators of child (including parents/caregivers, teachers and stakeholders) to support child and family development (e.g., organizing and/or participating in case discussions with multi-disciplinary team)
  • Completes documentation (e.g. case notes) accurately and communicates information effectively to relevant professionals and perform any other administrative support duties / work functions/ tasks related to maintaining and sustaining case work supporting systems
  • To undertake, perform or participate in any other executive work assigned by PCF Management
  • Document and maintain case files.
  • Identify service gaps in response to client needs and make recommendations to improve service provision of programs.

Casework Evaluation:

  • Undertake and perform any other administrative support duties/work functions/tasks related to maintaining and sustaining case work supporting systems.
  • Participate in intra-case conferences as part of a multidisciplinary team.
  • Assist in the development of programs and conduct basic analysis of the data collected.

Casework Intervention:

  • Understand relevant agencies offering and tap on community resources to provide intervention support to clients.
  • Provide necessary support for families by bring together resources
  • Monitor progress and document
  • Collaborate across disciplines and sector to bring about change to benefit families

Professional Development:

  • Develop professional and engaged relationships with clients and significant others and gather relevant information from clients.
  • Participate in professional sharing during monthly meetings.
  • Engage in learning opportunities (e.g., participate in community of practice meetings to develop skills and capabilities).

Job Holder Requirements:

  • Relevant Diploma related to child development or customer service from an accredited institution
  • 3 years of prior working experience in a related field
  • Comfortable working independently as well as part of a team, being both client-centred and service-oriented
  • Works with ease in an interdisciplinary team, including nurses, therapists and early childhood educators
  • Adaptable in a fast-paced environment, with good written and verbal communication skills
  • Possessing excellent communication skills, being patient and empathetic, and having the ability to handle stressful situations calmly.
  • You should also be organized, detail-oriented, and able to work independently or as part of a team.
  • Desires to participate in shaping an early childhood social work intervention model

We regret to inform that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

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