Retail & Operations Intern

2 weeks ago


Singapore Our Second Nature Pte Ltd Full time $24,000 per year

Job Description and Requirements

We are looking for a fun, motivated, and driven team player to join our Retail & Community team for a 6 month internship at our flagship store in Singapore.

We offer attractive salary packages, benefits and career growth potential. The current position offered will be Retail & Operations Intern or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Roles & Responsibilities

Retail

  • Executing daily store operations ie. opening, closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, receiving goods and deliveries
  • Assisting in the setup and rollout of new stores locally
  • Achieving or exceeding sales and customer growth targets
  • Ensuring excellent in-store customer service and experience
  • Assisting in the execution of all in-store activities required by the Group
  • Reporting on daily/weekly/monthly sales performance
  • Contributing regularly at internal meeting with team members to optimise store performance, improve workflow and productivity

Customer Service

  • Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
  • Inspecting return items and processing store credits
  • Troubleshooting problems and developing innovative solutions
  • Ensuring excellent customer experience online and offline

Skills & Requirements

  • Currently pursuing a diploma or degree in retail/fashion management, E-commerce or business
  • Commitment period of at least 6 months (January to June 2025) for a full-time internship
  • Honest, hardworking, responsible, pro-active and a strong team player
  • Strong interest in fashion and a customer-facing role
  • Love for Our Second Nature is an added bonus

Please apply by submitting your CV to

Job Types: Full-time, Internship

Pay: $ $1,200.00 per month

Benefits:

  • Employee discount
  • Professional development
  • Promotion to permanent employee

Work Location: In person


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