Lead AI Design Strategist
6 days ago
Job description:
About the Role
As Lead AI Design Strategist, you will play a pioneering role in establishing and driving our AI Design practice for CIB platforms. You will be responsible for setting up design frameworks, methodologies, and best practices to ensure our AI-powered tools deliver outstanding user experiences that delight our coverage teams while supporting the strategic goals of our Corporate & Institutional Banking business.
We are looking for a visionary leader who combines deep design expertise with AI knowledge and an entrepreneurial mindset to shape the future of user experience in fintech and large-scale corporate banking platforms.
Key Responsibilities
- You'll create the frameworks and playbook for designing AI tools to deliver a standout user experience across CIB coverage platforms & services.
You introduce and develop frameworks specific to AI including conversational UX, agent based design, co-pilot interactions, intelligent automation, and explainability.
You use wireframes to express your vision and seek alignment.
- You will be a close and trusted partner to the product owner, business owner, data science teams, and engineering teams to understand their needs, goals and what makes a difference to them. As a senior candidate you will use your knowledge and skill to help them define and refine problem statements.
- You partner with our AI Service Designer and AI product designer to strategise the designs of our products.
- You frequently engage with our research, analytics and value capture teams to understand pain points and opportunities to improve the experience.
- You will use your entrepreneurial spirit and ability to be hands-on. Drive, grit and the ability to evangelise the significance of user experience is an important skill for any senior team member to affect the change we're after.
- You coach and mentor our design teams to understand how to design for AI tools.
Qualifications & Skills
Essential:
- Proven experience in designing products in fintech, digital banking, or corporate banking platforms.
- Strong expertise in UX/UI design with hands-on experience in creating wireframes, prototypes, and design systems.
- Solid knowledge of AI-specific design approaches such as conversational UX, agent-based design, automation, explainability, and co-pilot interactions.
- Track record of partnering with product, data science, and engineering teams in complex organizations.
- Excellent stakeholder management and communication skills to influence and align across diverse teams.
- Strong entrepreneurial mindset: proactive, hands-on, and able to drive initiatives from vision to execution.
Preferred:
- Experience working with enterprise-scale AI applications in financial services.
- Familiarity with design tools (e.g., Figma, Sketch, Adobe XD) and prototyping environments.
- Exposure to research methodologies, data analytics, and value capture to inform design decisions.
- Experience in mentoring design teams or leading design practices in large organizations.
How to Apply:
Please submit your CV through Indeed or send CV to
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