Food & Beverage Manager

5 days ago

Central Region, Singapore One Farrer Pte Ltd Full time $120,000 - $180,000 per year

Reporting to General Manager, this position's primary responsibility is to provide leadership and management for the F&B Division and be accountable for operations assets, its personnel's actions, personal property, the use and end result. This position is also responsible for establishing business plans which results in the long term continued growth, profitability of the division and guest loyalty.

  • Maintain and promote One Farrer Hotel Promise and operational excellence.
  • Direct all operational activities towards supporting the Hotel's Mission, Vision, and Core Values.
  • Set periodical business plan, budget, and forecast and performance reports.
  • Analyze daily reports to check irregularities.
  • Proficient with the standards set by the Hotel.
  • Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.
  • Maintain up-to-date records on food and beverage staff personnel attendance, grooming, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.
  • Approve the employment and termination of food and beverage staff and employees and is responsible for on-the-job training programs on a regular basis.
  • Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.
  • Ensure the implementation of HACCP policies and procedures are consistently followed throughout the F&B Division. Attend HACCP meeting.
  • Handle all guest complaints in the food and beverage area and is charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.
  • Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.
  • Work closely with governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.
  • Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.
  • Develop and maintain effective communications between all operating departments.
  • Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
  • Maintain a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
  • Ensure that all F&B outlets update Guest Preference database on a regular basis.
  • Coordinate promotional plan with Public Relation as well as menu cycles with the Executive Chef.
  • Develop the F&B management team to be ready to take the next role. Safeguard guests and employees with knowledge and application of safety, accident prevention, fire drills and first aid.
  • Respond properly in any hotel emergency or safety situation.
  • Perform any other tasks or projects as assigned by the Hotel Management.

Requirements:

  • Minimum 8 years of F&B experience in the hospitality industry
  • Strong leadership and team-building skills
  • Highly adaptable with the ability to lead, direct changes and articulate strategic plans

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