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Front Desk

2 weeks ago

City Hall, Singapore Private Advertiser Full time $30,000 - $40,000 per year

About the Role

We're looking for a friendly, proactive, and well-groomed Front Desk / Customer Service Executive to be the face of our beauty salon. You'll ensure every client feels welcomed and well-taken care of from the moment they arrive to the time they leave.

Key Responsibilities


• Warmly greet and assist walk-in clients with professionalism and charm.


• Manage appointments, changes, and follow-ups via WhatsApp and phone.


• Introduce and recommend suitable services, packages, and retail products.


• Handle cash, card, and digital payments with accuracy.


• Coordinate with lash artists to ensure smooth daily operations.


• Maintain front-desk cleanliness and uphold brand presentation standards.


• Assist with stock checks, reports, and outlet administrative tasks.


• Encourage customer feedback and promote positive online reviews.

Requirements


• Minimum 2 years' experience in customer service or reception (beauty or retail preferred).


• Positive attitude, strong communication, and team spirit.


• Confident in using WhatsApp, booking systems, and POS machines.


• Able to work retail hours, weekends, and public holidays (rotational).


• Fluent in English; well-groomed and presentable at all times.

What We Offer


• Attractive salary with monthly incentives and performance bonuses.


• Career growth opportunities (Senior Front Desk / Supervisor).


• Monthly staff beauty treatments and exclusive product perks.