Manager, Application Support

Overview Reporting to the Senior Manager, IT (Delivery Lead), the successful candidate will be responsible for the following: Ensuring assigned applications are well managed with minimal downtime or disruption to the business users. Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications. Managing enhancement...

Reporting to the Senior Manager, IT (Delivery Lead), the successful candidate will be responsible for the following: Responsibilities: Ensuring assigned applications are well managed with minimal downtime or disruption to the business users. Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications. Managing...

Job description Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling. Roles and responsibilities Respond to and triage support questions and support requests Extract relevant information from log files and other sources to debug, identify...

Responsibilities Support new enhancement go-live transition Support monitoring of compliance to security measures Solve routine problems that occur within applications Liaising with vendor and users on issues log and status Analyze application usage reports Monitor application performance, application logs Propose recommendations to improve application...

About Eins Technology is a leading technology services company, with major applications and relations with government entities providing services and solutions in consulting, digital services, technology and more. Job Description Provide service and level 1 IT support to clients and customers. Assist in project assignments. Ensure good rapport amongst our...

Responsibilities Provide day-to-day technical and operational support for .NET/Java applications and related systems. Troubleshoot, diagnose, and resolve incidents and user-reported issues in a timely manner as per agreed SLAs. Monitor application performance, conduct routine health checks, and ensure high system availability and reliability. Assist with...

Roles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...

Responsibilities: - Monitoring and maintaining the general health of the IT System; - Ensuring the systems are operating at optimal level without issues and manage the change requests, defects management as well as the business-as-usual activities; - Involved in hands-on technical troubleshooting and support, lead the level support engineers and also...

**Job description** **Roles and responsibilities** 1. Respond to and triage support questions and support requests from engineers 2. Extract relevant information from log files and other sources to debug, identify owners or root causes 3. Write basic tools and test cases to improve the speed and quality of support 4. Work with technical writers to...

Job Requirement: 1-3 yrs of Technical / Application Support experience on multi technology platforms ITIL v3/v4 certification and strong service-oriented experience / background preferred. Knowledge and understanding of IT industry environment and business needs Experience in dealing with 3rd party vendor or client for support Proven experience supporting...