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0370 - Customer Service cum Receptionist Front Desk | Automobile
2 weeks ago
Working Days: 5 days alternate saturday, 9am-6pm / 9am-3pm
Salary: $$2,500 - $3,500 Bonus
Lunch & Tea meals are provided
Location: Sin Ming Autocity (Bishan / Upper Thomson)
Requirements:
- At least 2 years' experience as front desk, receptionist or customer service related role
- Able to commit 5.5 days alternate Saturday
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer's feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager
Chew Xing Shan Reg No: R
The Supreme HR Advisory Pte Ltd EA No: 14C7279
WhatsApp: *** [Shannon]
