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Customer Service cum Sales Support(5 DAYS/MON-FRI)
2 weeks ago
Customer Services cum Sales Support Jobs Responsibilities:
· Provide post-sales customer service support / troubleshooting support through LIVE chats & emails to the client's B2B customers
· Support advertising customers and deliver consultative support and education on client's products
· Perform data analysis and execute data-informed initiatives that will improve customer experience and drive business growth
· Identify trends to enhance the partner support processes, optimize workflows and improve operational efficiency
· Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
· Gather client and partner feedback to enhance ad products and the customer experience
Customer Services cum Sales Support Job Requirements:
· Minimum Diploma in any field or its equivalent
· Candidate with live chat experience is an advantage
· Candidate with client servicing experience is an advantage
***Able to start work immediately or with short notice***
Job Types: Full-time, Part-time, Internship, Permanent
Pay: $2, $3,200.00 per month
Work Location: In person
