Operations Manager – Lifts

13 hours ago

Macpherson, Singapore c2d961eb-9cc0-4cb5-af33-678346d918c9 Full time $80,000 - $120,000 per year

Industry: Lift & Escalator Services

Working Hours:

Weekdays: 8:30am – 6:00pm

Alternate Saturdays:9:00am – 12:00pm


Key Responsibilities

1. Regulatory Compliance (BCA Focus)

  • Act as the internal expert on Singapore BCA regulations (e.g., BMSM Regulations, PTO protocols, MCP requirements).
  • Ensure all service, maintenance, and modernization activities meet statutory safety and quality standards.
  • Manage regulatory documentation and liaise with relevant authorities during audits or inquiries.

2. Leadership & Team Management

  • Lead, mentor, and develop service technicians, supervisors, and operational teams.
  • Build a strong safety culture founded on accountability and continuous improvement.
  • Foster effective communication between field, project, and support teams.

3. Operational & Financial Performance

  • Oversee dispatching, scheduling, repair planning, and resource allocation.
  • Manage budgets, control labour/material costs, and implement process improvements.
  • Track KPIs such as response times, equipment uptime, and service quality to drive performance.

4. Client Relationship Management

  • Serve as the senior point of escalation for complex service or technical issues.
  • Build long-term relationships with key clients through professional communication and reliable service delivery.
  • Ensure service standards consistently exceed customer expectations.

Requirements
  • Minimum 7 years of senior operations or management experience in the lift/escalator industry in Singapore.
  • Strong knowledge of BCA regulations and compliance frameworks (mandatory).
  • Proven leadership track record managing technical teams.
  • Degree in Mechanical, Electrical Engineering or related fields preferred.
  • Strategic, hands-on leader with strong problem-solving and communication skills.
  • Able to manage multiple priorities in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on "Apply Now" or email to submit your resume.

We regret only shortlisted candidates will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R

  • Events Operations Manager

    1 week ago

    Macpherson, Singapore Private Advertiser Full time $30,000 - $40,000 per year

    Salary Range: SGD $3,000 – $4,000 (dependent on experience)Experience Required: 3–5 years in events management/operationsTravel Requirement: Must be willing to travel overseas for projects and events About the Role We are seeking a detail-oriented and proactive Events Operations Manager to join our growing team. The ideal candidate has hands-on...

  • Finance and Operations Executive

    6 days ago

    Macpherson, Singapore Private Advertiser Full time $80,000 - $120,000 per year

    About the role As a Finance and Operations Executive at our company, you will play a crucial role in the company's financial accounting and reporting operations. This full-time position is based in Macpherson, Central Region, and offers an exciting opportunity to contribute to the success of an organization managing International brands and growing...

  • Operation cum HR Executive

    1 week ago

    Macpherson, Singapore SINGGATE PTE LTD Full time $60,000 - $120,000 per year

    About the RoleWe are seeking a highly organized and proactive Operations & HR Manager to oversee our company's daily operations while driving key human resources functions. This role requires a dynamic leader who can balance cross-departmental collaboration with people management responsibilities, ensuring both business efficiency and talent growth.Key...

  • Driver cum Centre Support

    14 hours ago

    Macpherson, Singapore Society of Sheng Hong Welfare Services Full time $20,000 - $40,000 per year

    Purpose of the Job:Responsible for ensuring elderly clients' safety in transportation while performing driving or escort duties.  Possess a valid licence to drive the class of vehicle use during duty and maintains the vehicle in good condition regularly.  Observe safety precaution on the road and ensure the safety of the elderly during transition.Key...

  • Security Command Centre Operator

    3 days ago

    Macpherson, Singapore c956811b-eebc-447c-b56c-2f1cef3c99ed Full time $30,000 - $60,000 per year

    We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed.We are looking out for self-motivated, dynamic and talented individuals to join our growing team.What You'll Do:Operate and monitor CCTV...

  • Contact Centre Manager

    5 days ago

    Macpherson, Singapore Hai Leck Holdings Limited Full time $60,000 - $120,000 per year

    We are looking for a Contact Centre Manager to oversee daily operations, drive team performance, ensure service excellence, and lead continuous improvement across all processes and services. Job Responsibilities:Lead day-to-day operations to ensure all service level targets are consistently metProactively manage operational and resource matters, such as...

  • Admin Manager

    5 days ago

    Macpherson, Singapore 8f7e28f4-175d-4386-a5c1-865b76401d88 Full time $30,000 - $60,000 per year

    About the role Eprom Data Systems Pte Ltd are seeking an experienced Admin Manager to join their team based in Macpherson, Central Region. This full-time role will be responsible for overseeing all administrative operations and ensuring the smooth running of the office.What you'll be doing-Responsible for daily administrative operations to ensure smooth...

  • Customer Service Manager

    2 weeks ago

    Macpherson, Singapore Dynamic Human Capital Pte Ltd Full time $45,000 - $90,000 per year

    Responsibilities:Lead the Customer Experience and Operations Admin (CEOPA) Dept to ensure order information is correctly capture in the system and documents on-time handed over to the Operations Team for fulfilment.Lead the dept to deliver excellent customer service and to provide timely and accurate response to customer queries/issues relating to matters...

  • IT Helpdesk Manager

    2 weeks ago

    MacPherson, Singapore Huang He Consultancy Pte Ltd Full time

    **IT Helpdesk Manager** We are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

  • IT Helpdesk Manager

    3 days ago

    MacPherson, Singapore Huang He Consultancy Pte Ltd Full time

    **IT Helpdesk Manager** We are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...