Appointment Setting Officer

3 days ago

Central Region, Singapore Capital Human Resource Management Pte. Ltd Full time $36,000 - $72,000 per year

About the role

We are seeking a talented Appointment Setting Officer to join our dynamic team at Capital Human Resource Management Pte. Ltd. In this full-time, office-based role, you will be responsible for proactively reaching out to potential customers and setting appointments for our sales representatives. Your excellent communication skills and customer service expertise will be crucial in this fast-paced, target-driven environment.

What you'll be doing

  1. Make outbound calls to potential and existing customers to schedule appointments for the sales or service team.
  2. Handle inbound enquiries and provide basic product/service information.
  3. Update, track, and maintain appointment schedules in the system accurately.
  4. Follow up with customers via phone, WhatsApp, SMS, or email to confirm appointments.
  5. Ensure all appointments are properly documented with correct details (date, time, location, customer notes, etc.).
  6. Coordinate closely with internal departments (sales, operations, technicians) to ensure smooth scheduling.
  7. Remind customers of upcoming appointments and manage rescheduling when necessary.
  8. Handle customer objections professionally and provide alternatives where needed.
  9. Achieve daily/weekly/monthly appointment targets set by the company.
  10. Provide excellent customer service in all interactions.
  11. Perform any other administrative or ad-hoc duties assigned by the management.

What we're looking for

  1. Minimum 1–2 years of experience in customer service, telemarketing, appointment setting, or call centre environment.
  2. Good communication skills via phone, text, and email.
  3. Positive attitude, customer-oriented, and able to handle difficult calls professionally.
  4. Able to multitask and work in a fast-paced environment.
  5. Basic computer skills (data entry, scheduling tools, Microsoft Office).
  6. Team player with strong attention to detail.
  7. Able to work independently with minimal supervision.

What we offer

At Capital Human Resource Management, we value our employees and are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy a range of benefits including:

  1. Opportunities for career progression and professional development
  2. Hybrid work is allowed when duties do not require physical presence.

  3. Days working from home will be scheduled based on:

  4. Number of appointments

  5. Customer needs
  6. Operational requirements

If you have the skills and experience we're looking for, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to start your application.

Application Instructions

Submit your CV in MS Word format, including:

  • Educational background
  • Work experience in point form
  • Reasons for leaving each position
  • Current & expected salary
  • Date of availability / notice period

We regret that only shortlisted candidates will be notified.

Your profile will be kept in our database for future career opportunities.

We wish you all the best in your job search.

Hou Shenglong Kyan

Registration No.: R1435754

EA License No.: 19C9570

  • Part-Time Sales Appointment Setter

    3 days ago

    Central Region, Singapore Premier Advisory - Andrew Ang Full time $20,000 - $40,000 per year

    We're looking for motivated individuals to join our team as Sales Appointment Setters. You'll work closely with a financial advisor to help connect with clients, schedule meetings, and keep the advisor's calendar running smoothly.Whether you're looking to build communication skills or gain exposure to the financial industry, this role offers hands-on...

  • Patient Service Associate Various Settings

    2 weeks ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $40,000 - $80,000 per year

    Reputable organizationAttractive compensation and benefitsAccessible working locationAs a Patient Service Associate [Various Settings], you will be responsible for the following duties:Warmly welcome patients, manage registrations, schedule appointments, and maintain patient records.Handle billing transactions, payments, insurance claims, and assist patients...

  • Admin Officer

    3 days ago

    Central Region, Singapore MD (Singapore) Consumer Product Co. Pte. Ltd. Full time $30,000 - $40,000 per year

    Manage day-to-day administrative tasks and office operations.Maintain and update company records, databases, and filing systems.Assist in preparing reports, meeting minutes, and presentations.Coordinate staff schedules, appointments, and meetings.Support HR functions such as onboarding, document collection, and leave tracking.Manage office supplies,...

  • Customer Desk Officer

    24 hours ago

    Central Region, Singapore PERSOL Full time $28,000 - $56,000 per year

    P-Serv is partnering with our Client to hire for Front Desk Officers If you have what it takes to be a part of the Team, click applyLocation: West/North/EastWorking Days/Hours: Mon - Fri - 8:15am - 6:30pm, Sat: 8.15am - 1pmPayout: $14/hrJob Responsibilities:Maintain a constant presence at the front counter to provide prompt assistanceGreet and register...

  • Assistant Telemarketing Manager

    1 day ago

    Central Region, Singapore JW Way Pte Ltd Full time $40,000 - $80,000 per year

    Job HighlightsAttractive commission, incentives and bonusesCentral office locationJob DescriptionSetting weekly and monthly appointment targetsNo cold calls requiredA pure telemarketing role without telesales activitySet appointments with potential customersScript and training providedSupport daily operation and administrative duties, such as sending...

  • Exam Assistant

    1 day ago

    Central Region, Singapore Singapore Management University Full time $30,000 - $40,000 per year

    This position is for Office of Registrar.Setting up of examination venues in campus during exam period.Preparation of examination materials and running operational errands on daily basis.Ensure the examination venues are set-up in according to the various and specific requirements by instructors.Any examination duties as assigned by the exam centre...

  • Senior Manager, Office of President

    3 days ago

    Central Region, Singapore dd0d64ae-15b5-4ed5-846a-f69cd4bc7288 Full time $40,000 - $60,000 per year

    Administer all purchasing and logistical needs of President's Office, including but not limited to:Maintaining the full assets list and performing annual review with Office of Finance.Raising Purchase Orders (POs) for purchase of office equipment, supplies.Sourcing of vendors, as required.Maintenance of President's car, including road tax, insurance and...

  • Patient Relationship Officer

    3 days ago

    Central Region, Singapore Q & M Dental Group (Singapore) Limited Full time $2,000 - $3,000 per year

    Roles & Responsibility:Attend to all patients' inquiries, either through call-in or walk-in, promptly and courteously.Register patients, either for an appointment or walk-in treatment.Upon completion of consultation and treatment, discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments.Collect payment...

  • Part-time Support Officers

    2 weeks ago

    Central Region, Singapore PERSOL Full time $30,000 - $45,000 per year

    P-Serv is partnering with our Client to hire for Support Officers If you have what it takes to be a part of the Team, click applyJob Responsibilities:Maintain a constant presence at the front counter to provide prompt assistanceGreet and register walk-in customers using the case management system; manage the queue when necessaryRespond to customer enquiries...

  • Patient Service Associate

    2 weeks ago

    Central Region, Singapore PERSOL Full time

    Patient Service Associate ( Islandwide / Office Hour / Shift / up to $2500 )Responsibilities:In charge of registration of patientsHandle registration, admission and discharge of patientsArrangement of appointments (register & cancellation & reminder)Attentive to patients' enquiries and needsHandle of payment of paitents via different payment...