Security Officer

2 weeks ago

Outram, Singapore Copthorne King's Hotel Singapore Full time $30,000 - $60,000 per year

OPERATION :

A. Perform the following Security Tasks:

I. Static (Security & Fire command center/call center) duties:

  • Handling Fire Alarm system and emergency responses.
  • Operating Security CCTV Surveillance system.
  • Screening/vetting all visitors, delivery personals, contractors going through Security Check points.
  • Handling Call Center in-coming and out-going guest calls services and provide guests assistance and follow-ups.
  • Keeping the work area neat and operationally viable and prevent unauthorized entry.

II. Lobby (Deterrent and Surveillance of suspicious activities) duties:

  • Interact with guests and provide assistance in hospitality matter including safety and security (e.g. luggage safety, provide guests information and services)
  • Safety of guest's arrivals and departures especially elderly and PWD.
  • Crowd control and prevent unnecessary congestion.
  • Multi-tasking for guest convenience and safety (e.g. avoid slippery floor, assist with guest heavy luggage, taxi & shuttle services etc)

III. Traffic Post (Smooth flow of traffic and safety of pedestrian and road users) duties:

  • Directing tour bus and assisting in parking arrangement.
  • Prevent traffic congestion at the front driveway.
  • Manage reserved parking lots for VVIP arrivals.
  • Assist to ease traffic congestion during busy periods.

IV. Security Patrol & Audit Checks duties:

  • Conduct systematic security patrol on entire premises.
  • Look out for fire safety infringement and risk assessment.
  • Deter and detect unauthorized people on the guest's floors and within hotel sensitive areas and prevent vandalism, arson and trespass.
  • Report all abnormal circumstances and findings.

B. Carry out investigation, surveillance and administrative duties:

  • Observe and report unusual behavior and conduct of employees or guests in the Hotel.
  • Keep close watch of any removal of hotel property and ensure they are authorized and properly documented.
  • Intelligent gathering without arousing suspicions.
  • Updates Security Manager on security incidents and occurrences and maintains official correspondents.

C. Security, Safety & Rescue Emergency Response:

  • Attend all compulsory trainings and meetings in relations to the above matters.
  • Attain all Standard Certification as prescribed by the Authorities & Managements.
  • Keeping good fitness level and maintain a healthy disposition.
  • Know all emergency drill well (Fire, Bomb threat, IPP, Terrorist Attack, etc).

GUEST SERVICE:

  • Ensure guest and their personal belonging safety during arrival, check-in process and during check-out.
  • Ensure proper deployment to cover guest safety issues for the Car Park, Front-Driveway, lobby and luggage holding areas.
  • Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
  • Make travel arrangements for sightseeing and other tours.
  • Receive, store, and deliver luggage and mail.
  • Pick up and deliver items, or run errands for guests.
  • Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides.
  • Arrange for the replacement of items lost by travelers.
  • Assisting guests with storage or deposit luggage's & Send luggage's to guest rooms.

Any other work-related directive given by Management from time to time.

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