Training & Development Manager

4 days ago

Central Region, Singapore PERSOL Full time $90,000 - $180,000 per year
Training & Development Manager

Shape the Future of Our Workforce | Central Location | 1-Year Contract (Renewable)

Are you a strategic L&D leader passionate about developing talent and driving organizational success? We are looking for a dynamic Training & Development Manager to design and implement high-impact learning initiatives that empower our workforce.

The Role:

In this pivotal role, you will be responsible for the end-to-end management of our training and development programs. You will ensure our learning strategies are directly aligned with business objectives, enhancing the capabilities and performance of our teams.

Key Responsibilities:

  • Strategy & Analysis: Develop and implement a comprehensive training strategy based on thorough needs assessments.
  • Program Design & Development: Design, create, and refine engaging training materials and curricula to ensure maximum relevance and effectiveness.
  • Coordination & Delivery: Oversee the training calendar, manage logistics, and coordinate with internal stakeholders and external vendors for seamless program delivery.
  • Evaluation & Administration: Maintain robust training records and systems, and monitor the effectiveness of sessions to ensure continuous improvement.
  • Stakeholder Management: Build strong relationships and collaborate with stakeholders across all levels and business units.

What We're Looking For:

  • A degree in a relevant field (preferred).
  • 5–7 years of proven experience in Training & Development, with at least 2 years in a managerial or team lead capacity.
  • Strong experience in service-oriented environments with a focus on performance metrics.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint).
  • Excellent communication, presentation, and stakeholder management skills.
  • A proactive mindset, with the ability to innovate and thrive in a fast-paced setting.

Advantageous Qualifications:

  • ACTA/ACLP certification.
  • Experience in a call center or customer service operations environment.

The Offer:

  • Contract: 1-year
  • Salary: Up to $7,500 per month
  • Work Arrangement: 5-day work week
  • Location: Central

Interested candidate please click "APPLY" to begin your job search journey and submit your CV.

PERSOL Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394

R CHNG JINGWEI)

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