
Assistant Freight Manager
2 weeks ago
Location: Changi Airfreight Centre
Working Hours: Rotating Shifts
- AM Shift: 8:30 AM - 6:00 PM
- PM Shift: 2:00 PM - 10:00 PM (Additional $20/day shift allowance)
- Weekend Shift: 1 weekend/month (Work From Home unless stated)
- Saturday: 9:00 AM - 7:00 PM ($60/day)
- Sunday: 9:00 AM - 7:00 PM ($100/day)
About the Role:
This role oversees daily air and sea freight operations, ensures regulatory compliance, optimizes processes, and leads a team to deliver efficient logistics solutions while maintaining strong client communication and service standards.
Key Responsibilities:
- Freight Operations Management
- Oversee daily air and sea freight operations to ensure timely and efficient delivery of goods.
- Manage cross-border tracking processes in compliance with international shipping and customs regulations.
- Liaise with carriers, customs authorities, and key stakeholders to prevent and resolve operational disruptions.
- Identify areas of inefficiency in freight workflows and implement enhancements to improve overall operational performance.
- Utilize data insights to refine strategies, reduce delays, and optimize cost efficiency.
- Provide timely shipment updates and proactively address client concerns to maintain a high level of customer satisfaction.
- Work collaboratively with the Customer Focus Team to ensure seamless communication and service delivery.
- Ensure all freight operations comply with applicable international laws and industry regulations.
- Maintain accurate and complete shipment records, including customs documentation and tracking reports.
- Oversee timely billing and conduct invoice verifications to ensure accuracy.
- Analyze complex situations, evaluate solutions, and make timely decisions to resolve operational issues and customer complaints.
Requirements
- Diploma, degree, or equivalent in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
- Minimum of 7 years in a freight and logistics leadership role.
- Proven experience leading teams in a dynamic and fast-paced environment.
- Excellent verbal and written communication skills to engage effectively with internal teams and external stakeholders.
- Willingness to work alongside the team on the ground to ensure operational excellence.
- Ability to lead and manage day-to-day activities actively.
- Strong analytical and interpersonal skills to mediate disputes and foster team cohesion.
- Capable of guiding teams through changes and operational shifts.
- Committed to continuous learning and management improvement.
- Skilled in making sound decisions under pressure, balancing business needs with team welfare.
- Proactive in identifying challenges and implementing practical solutions.
- Driven to meet performance targets and deadlines while ensuring high standards are upheld.
- Holds self and team accountable for outcomes.
- High emotional intelligence to build rapport and support team morale.
- Fosters a positive and engaging work environment.
Why Join Us?
Ready to take your career to new heights?
Apply now and be part of a team that delivers more than just cargo - we deliver confidence.
HOW TO APPLY:
Interested applicants, please click on "Apply Now".
We regret only shortlisted candidates will be notified.
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Chua Xue Min (Joesefyn)
EA Personnel Reg. No.: R
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