Assistant Freight Manager

2 weeks ago


Changi, Singapore Stafflink Full time $90,000 - $120,000 per year

Location: Changi Airfreight Centre
Working Hours: Rotating Shifts

  • AM Shift: 8:30 AM - 6:00 PM
  • PM Shift: 2:00 PM - 10:00 PM (Additional $20/day shift allowance)
  • Weekend Shift: 1 weekend/month (Work From Home unless stated)
  • Saturday: 9:00 AM - 7:00 PM ($60/day)
  • Sunday: 9:00 AM - 7:00 PM ($100/day)

About the Role:
This role oversees daily air and sea freight operations, ensures regulatory compliance, optimizes processes, and leads a team to deliver efficient logistics solutions while maintaining strong client communication and service standards.

Key Responsibilities:

  • Freight Operations Management
  • Oversee daily air and sea freight operations to ensure timely and efficient delivery of goods.
  • Manage cross-border tracking processes in compliance with international shipping and customs regulations.
  • Liaise with carriers, customs authorities, and key stakeholders to prevent and resolve operational disruptions.
  • Identify areas of inefficiency in freight workflows and implement enhancements to improve overall operational performance.
  • Utilize data insights to refine strategies, reduce delays, and optimize cost efficiency.
  • Provide timely shipment updates and proactively address client concerns to maintain a high level of customer satisfaction.
  • Work collaboratively with the Customer Focus Team to ensure seamless communication and service delivery.
  • Ensure all freight operations comply with applicable international laws and industry regulations.
  • Maintain accurate and complete shipment records, including customs documentation and tracking reports.
  • Oversee timely billing and conduct invoice verifications to ensure accuracy.
  • Analyze complex situations, evaluate solutions, and make timely decisions to resolve operational issues and customer complaints.

Requirements

  • Diploma, degree, or equivalent in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
  • Minimum of 7 years in a freight and logistics leadership role.
  • Proven experience leading teams in a dynamic and fast-paced environment.
  • Excellent verbal and written communication skills to engage effectively with internal teams and external stakeholders.
  • Willingness to work alongside the team on the ground to ensure operational excellence.
  • Ability to lead and manage day-to-day activities actively.
  • Strong analytical and interpersonal skills to mediate disputes and foster team cohesion.
  • Capable of guiding teams through changes and operational shifts.
  • Committed to continuous learning and management improvement.
  • Skilled in making sound decisions under pressure, balancing business needs with team welfare.
  • Proactive in identifying challenges and implementing practical solutions.
  • Driven to meet performance targets and deadlines while ensuring high standards are upheld.
  • Holds self and team accountable for outcomes.
  • High emotional intelligence to build rapport and support team morale.
  • Fosters a positive and engaging work environment.

Why Join Us?
Ready to take your career to new heights?
Apply now and be part of a team that delivers more than just cargo - we deliver confidence.

HOW TO APPLY:

Interested applicants, please click on "Apply Now".

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R



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