Service Designer

2 weeks ago

Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time $90,000 - $120,000 per year
This is a 1-year contract to being and it is renewable and also an opportunity to be converted into a perm staff*
About the Role

We are seeking a Service Designer to shape innovative, enterprise-wide platforms and workflows that elevate experiences for both guests and employees. This role blends service design principles with operational and technical expertise to bridge the gap between digital interactions and real-world processes.

You'll employ research-driven approaches to uncover opportunities, lead cross-functional workshops, and design solutions that improve efficiency while enhancing user satisfaction.

Key Responsibilities
Service Architecture
  • Develop comprehensive service blueprints that capture guest and employee experiences, highlighting opportunities for innovation.
  • Collaborate with operations and IT teams to design and deliver service solutions tailored to user needs.
Journey Orchestration
  • Design seamless, omnichannel workflows that ensure consistent, exceptional experiences across all touchpoints.
  • Build and test prototypes, iterating based on feedback and insights to drive continuous improvement.
Metrics & Evaluation
  • Define KPIs to measure the success of services, focusing on customer satisfaction, employee engagement, and business outcomes.
  • Leverage data and insights to inform design decisions, ensuring measurable impact.
Qualifications & Requirements
  • Minimum 2 years' experience in service design, UX, or related fields with proven impact.
  • Background in hospitality, retail, or similar industries with knowledge of their unique challenges.
  • Proficiency with design software and research tools (e.g., Figma).
  • Strong portfolio showcasing successful service design projects.
  • Familiarity with design language systems, UI/UX best practices, and CX fundamentals.
  • Excellent communication and collaboration skills across diverse stakeholders, including senior leaders and technical teams.
  • Ability to manage multiple priorities and work independently as well as in teams.

  • Senior UX/UI Designer

    5 days ago

    Singapore beBeeUI DESIGNER Full time $80,000 - $120,000

    Job DescriptionWe are seeking a highly skilled Visual / UI Designer to join our team. As a key member of our design team, you will be responsible for creating innovative and user-centered designs that meet our business goals.ResponsibilitiesCreate visually appealing and user-friendly designs for our productsDevelop and maintain design systems and...

  • Sales Executive – Demolition Services

    3 weeks ago

    Singapore DREAMVISION DESIGNER PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWe are seeking a Sales Executive to join our team and drive business growth in the demolition services sector. This role focuses on servicing existing clients (main contractors and interior designers) and developing new client accounts in both the residential and commercial construction industries.ob DescriptionKey...

  • UX Designer

    2 weeks ago

    Singapore Public Service Division Full time $104,000 - $130,878 per year

    [What the role is]GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City...

  • Senior/Lead UX Designer,

    2 weeks ago

    Singapore Public Service Division Full time $90,000 - $120,000 per year

    [What the role is]GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City...

  • Service Designer

    2 weeks ago

    Singapore frog Full time

    Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand...

  • Service Designer

    1 week ago

    Singapore frog Full time

    Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand...

  • Service Designer

    1 week ago

    Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

    Roles & Responsibilities Job Description We're seeking a Service Designer to craft innovative, enterprise-wide platforms and services workflows that elevate our resort experience. This role requires a deep understanding of service design principles, operational acumen, and technical savvy to bridge the gap between digital interfaces and operational...

  • Service Designer

    7 days ago

    Singapore PEBBLEROAD PTE. LTD. Full time

    **About PebbleRoad**: PebbleRoad is a Singapore-based strategy, design, and innovation practice. We help organisations on their digital transformation journey by aligning their strategic vision, creating digital experiences, and building internal capabilities. We started our practice in 2004 with one objective: do impactful work. We work with clients such...

  • Service Designer

    2 weeks ago

    Singapore SCIENTE Full time

    Job Summary We are seeking a Service Designer to craft innovative, enterprise-wide platforms and service workflows that elevate the resort experience. The role bridges digital interfaces and operational processes, employing human-centred methods to design seamless guest and employee journeys. Mandatory Skill-set Minimum 2 years of experience in Service...

  • Service Designer

    7 days ago

    Singapore SCIENTE Full time

    Job Summary We are seeking a Service Designer to craft innovative, enterprise-wide platforms and service workflows that elevate the resort experience. The role bridges digital interfaces and operational processes, employing human-centred methods to design seamless guest and employee journeys. Mandatory Skill-set Minimum 2 years of experience in Service...