Inbound Call Centre Agents

Experience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...

**Minimally NITEC qualifications in IT related disciplines**: - **Minimum 1 year Customer Service Experience in technical or non-technical call center environment**: - **Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment**. SECTION A: - The 1st Level Support is required to provide 1st point of...

**Responsibilities**: - Managing inbound calls in a timely manner - Maintaining database in Billing and CRM systems - Assisting in telephony contracting by guiding customers through the buying process - Following up on calls whenever necessary - Assist in other ad-hoc duties **Requirements**: - Bilingual skills - Fluent in English and Mandarin (due to the...

**The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to**: - Engagement of residents and community partners to address enquiries about population health and our services and initiatives and link up with the appropriate team / service where appropriate; - Proactively liaising with other teams and...

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

Job description **Fresh Grads are welcome to apply!** **Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance ) **Work Location**: Jurong East **Salary : Up to S$3800 **depends on experience** **Shift work required - Morning and Night Shifts** **Requirements**: - Deliver personalized service over the telephone to...

**Job Requirements and Qualifications**: - Primary Skill: Customer Service Operations - Minimum 12 months of call center environment - Multitask - Logging tickets, checking KBs while on the call. - First call resolution expertise to close the call at CSO level. - Experience in dealing with Member of Public, Government/ IMDA/ GovTech Contact Centre / Service...

Start Immediate -We are looking for Full-time / Part-time Centre Executives Requirements: - Love working with children - Working Hours: 5 days - Training will be provided - Able to work in a team and communicate well - Good and positive work attitude - Able to work Saturdays and Sundays Your daily tasks will include, but are not limited, to: - Create and...

**Fresh Grads are welcome to apply!** **Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance ) **Shift work required - Morning and Night Shifts** **Work Location**: **Jurong East/Changi Business Park** **Salary : Up to S$3200 **depends on experience** **Requirements**: - Deliver personalized service over the...

**Visa sponsorship not available.** **Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance ) **Shift work required - Morning and Night Shifts** **Work Location**: **Jurong East/Changi Business Park** **Salary : Up to S$3800 **depending on experience + Up to $450 Shift Allowance.** **Requirements**: - Min GCE 'O'...