Senior Associate, Acute and Emergency Care

2 weeks ago


Singapore National Healthcare Group Full time $60,000 - $120,000 per year

Institution: Khoo Teck Puat HospitalFamily Group: AdministrationThe Senior Associate will be responsible to assist the Operations Team and Nurse Manager in the daily administrative tasks of the A&E department. To facilitate patient flow processes in A&E Care Centre, perform administrative requests and address feedback received to enhance patient experience.MAJOR DUTIES AND RESPONSIBILITIES(A) SPECIFICData Management RoleTo assist with collation and generation of the official and adhoc reports of the departmentTo send the official and adhoc reports to designated stakeholders in a timely mannerTo assist with ordering of department items including consumables, stationeries, budgeted and adhoc itemsTo assist with activities that help to maintain and improve the department's cleanliness and tidinessTo prepare and assist with the induction activities of new staff supporting the Operations TeamTo support nursing administrative tasks as requestedManagement of flow and decantment of patients RoleDecantmentTo work with A&E doctors, nurses and Patient Service Associates (PSAs) toIdentify patients suitable for decant to the following institutions:o another acute hospitalo community hospitalo nursing or care homeHalt assignatlon of beds prior to confiration/rejection of decant offerApproach patients/Next-Of-Kins to offer decantProcess decant nanarwork with PSAsProcess decant paperwork with PSAsFollow-up to ensure transfer is completedUrgent referrals(



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