Regional Key Account Manager

Job Description

We are seeking an experienced and dynamic Regional Key Account Manager/Director to drive business growth in the SEA and South Asia regions for SUPCON Technology. The ideal candidate will have a strong background in the process automation industry, proven expertise in managing relationships with key accounts at the top management level, and the ability to deliver exceptional sales results. Bilingual proficiency in English and Chinese (Mandarin) is essential for this role.

Responsibilities

Strategic Key Account Management

• Develop and maintain strategic relationships with top management of key accounts in SEA and South Asia, ensuring alignment with their business objectives.
• Leverage existing networks and resources to establish and expand relationships with global and regional key accounts in the process automation sector.
  Act as the primary contact for key customers, ensuring a seamless and professional customer experience.

Business Development and Market Penetration

• Identify and capitalize on new business opportunities within the region, focusing on growth and expansion of SUPCON's presence in SEA and South Asia.
• Develop and execute breakthrough strategies to engage and win global key accounts in the process automation industry.
  Drive penetration into untapped markets while retaining and expanding existing customer portfolios.

Achievement of Sales and KPI Targets

• Deliver on revenue, profitability, and other KPIs set by top management within the designated timeframe.
• Prepare and execute account-specific sales plans and strategies to achieve quarterly and annual sales objectives.
• Monitor account performance, provide accurate forecasts, and ensure results align with company expectations.

Customer Relationship and Solution Selling

• Build trusted advisory relationships with C-suite and senior decision-makers at key accounts, addressing their needs with tailored solutions.
• Provide technical and commercial consultation, leveraging SUPCON's cutting-edge process automation solutions.
• Engage in consultative selling, demonstrating a deep understanding of the process automation industry and customers' challenges.

Cross-functional Collaboration

• Work closely with SUPCON's internal teams (e.g., product, engineering, service, and marketing) to ensure seamless project execution and customer satisfaction.
• Communicate customer feedback to internal teams to enhance product offerings and services.
• Lead regional efforts by aligning cross-departmental resources to achieve shared objectives.

Market Insights and Strategy

• Analyze market trends, competitor activities, and customer demands in SEA and South Asia to refine strategic priorities.
• Provide regular feedback to senior management, ensuring the company stays ahead of industry trends and customer needs.
• Stay informed on the latest process automation technologies to offer innovative and competitive solutions.

Compliance and Reporting

• Ensure all activities comply with local regulations, company policies, and ethical standards.
• Maintain accurate and up-to-date records of customer interactions, proposals, and sales data in the CRM system.
• Prepare and present detailed reports on account performance, pipeline, and achievements to senior leadership.

Qualifications:

• Proven track record in sales and key account management within the process automation industry.
• Strong existing relationships with top management in key accounts in SEA and South Asia (bonus).
• Exceptional ability to achieve sales KPIs and deliver measurable results.
• Expertise in developing and executing strategies to win and grow global key accounts.
• Strong bilingual communication skills in English and Chinese (Mandarin).
• Cultural awareness and adaptability to work effectively across SEA and South Asia.
• Bachelor's degree in engineering, business, or a related field; MBA is a plus.