Customer Experience Officer

SummarySalary: Basic up $2500 + $100 Allowance + IncentiveOff 6 days per monthIndustry: Skincare and wellness spaLocation: Raffles City Shopping CentreFulltime, with great benefitsAWS is givenResponsibilitiesFocus on customer engagement and building relationships.Schedule appointments through the company's system.Respond to online inquiries and handle phone...

A Singapore government agency driving national initiatives to enhance community well-being through programmes, digital platforms, and public engagement.About the role: We're looking for a seasoned leader to head customer insights, experience strategy, and service process improvements for a public sector agency focused on enhancing community well-being. In...

The OpportunityIt is an opportunity for a Customer Experience Officer to join their teamPublic SectorThe Job You will manage public feedback and enquiries received through official channels such as emails, online forms, and phone calls. The role also involves tracking case progress to meet service standards and assisting in data collation and analysis for...

About UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome & Training Provided**: - **5 Days / Office Hour / Able to work on Weekend** **Responsibilities**: - Handle inbound calls - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in interactions with all customers - Ad hoc duties...

Job ResponsibilitiesAssist in managing the CRM System project implementation, including upgrades, enhancements and process improvements. Ensure seamless integration across platforms, stakeholder alignment and timely delivery of project milestones.Support the planning and execution of the CRM System configuration and user testing. Gather feedback,...

Responsibilities:Provide excellent customer service to shoppers and visitorsAttend to queries and feedback from shoppers and tenantsAssist in customer loyalty programmes and redemption of reward programmesPlay an active role during promotions and marketing campaignsAny other duties as assign by the Centre Management Office.Requirements:Minimum GCE 'O' Levels...

Islandwide locationsGood career opportunityGood company benefitsAs a Customer Service Officer, you will be responsible for the following duties:Attend to customer queries and handling of customer feedbackManaging of appointments and perform follow up calls to confirm customers' appointmentsPerform administration dutiesGenerating reports based on data /...

The OpportunityThis is an exciting opportunity to work for one of the leading banks.It is an opportunity for an experienced Customer Service Officer to join their teamMNC|BankThe JobDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to...

Job Title: Customer Care OfficerJob Location: OrchardJob Type: Full timeJoin an Award-Winning Aesthetics & Wellness CompanyWe are seeking a dedicated and service-oriented Customer Care Officer to join our expanding team. This role is ideal for individuals who are passionate about customer service and wish to grow their career in the aesthetics and wellness...