Customer Experience Officer

SummarySalary: Basic up $2500 + $100 Allowance + IncentiveOff 6 days per monthIndustry: Skincare and wellness spaLocation: Raffles City Shopping CentreFulltime, with great benefitsAWS is givenResponsibilitiesFocus on customer engagement and building relationships.Schedule appointments through the company's system.Respond to online inquiries and handle phone...

The OpportunityIt is an opportunity for a Customer Experience Officer to join their teamPublic SectorThe Job You will manage public feedback and enquiries received through official channels such as emails, online forms, and phone calls. The role also involves tracking case progress to meet service standards and assisting in data collation and analysis for...

Responsibilities:Provide excellent customer service to shoppers and visitorsAttend to queries and feedback from shoppers and tenantsAssist in customer loyalty programmes and redemption of reward programmesPlay an active role during promotions and marketing campaignsAny other duties as assign by the Centre Management Office.Requirements:Minimum GCE 'O' Levels...

We're looking for a people-focused Customer Experience Associate to enhance the overall customer journey and ensure every interaction leaves a positive impression.ResponsibilitiesWelcome and engage customers through various channels (in-person, phone, online)Gather feedback and suggest improvements to enhance service qualityAssist in resolving customer...

The OpportunityThis is an exciting opportunity to work for one of the leading banks.It is an opportunity for an experienced Customer Service Officer to join their teamMNC|BankThe JobDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to...

We're looking for a Customer Experience Specialist who thrives on making customers feel supported, valued and understood. Your main focus will be delivering exceptional service and building lasting relationships, with occasional opportunities to recommend solutions that make their lives easier.ResponsibilitiesRespond promptly to customer inquiries via phone,...

Key ResponsibilitiesLeadership & Team DevelopmentBuild, lead, and mentor a high-performing customer experience team.Create training frameworks to ensure consistent, premium-level service delivery.Foster a customer-first culture across the organization.Customer Experience TransformationRedesign service processes to deliver concierge-level support.Manage the...

Job Title: Customer Care OfficerJob Location: OrchardJob Type: Full timeJoin an Award-Winning Aesthetics & Wellness CompanyWe are seeking a dedicated and service-oriented Customer Care Officer to join our expanding team. This role is ideal for individuals who are passionate about customer service and wish to grow their career in the aesthetics and wellness...

About the role This is an exciting opportunity to join the customer service team at Fitness First Singapore as a Customer Service Officer. You will be the first point of contact for our members, providing them with exceptional service and support. Your role will involve handling inquiries, addressing member concerns, and ensuring a positive experience for...

Job Description:We are seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. As a Customer Service Officer, you will play a crucial role in providing exceptional service to our clients and maintaining strong relationships with them. Your primary responsibility will beto ensure that our customers receive prompt...