Client Advisor

1 day ago

Central Region, Singapore Carousell Pte Ltd Full time $40,000 - $80,000 per year

About Carousell Group

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, , OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

Role Overview:

Are you passionate about luxury goods, exceptional customer experiences, and the art of storytelling? Do you have a flair for connecting with discerning clients and helping them find timeless treasures? If so, we'd love for you to join our team at Carousell Luxury, the premier destination for pre-loved luxury.

As a Client Advisor, you will be the face of our store, embodying the elegance and professionalism that our brand represents. Your role is to build lasting relationships with clients, offering personalized service while sharing your expertise in luxury fashion, accessories, and trends.

Key Responsibilities:
  • Provide exceptional client service to create memorable shopping experiences.
  • Build and maintain a loyal client base through proactive outreach and relationship management.
  • Stay up-to-date with current luxury trends and share product knowledge with clients.
  • Meet and exceed sales targets through a consultative selling approach.
  • Maintain store presentation standards, ensuring a luxurious and inviting environment.
  • Collaborate with team members to achieve store goals and uphold the brand's values.
  • Support store operations including inventory management, POS system, order fulfillment (online and in-store) and housekeeping.
  • Any other ad-hoc duties.
What We're Looking For:
  • Previous experience in luxury retail, fashion, or client-facing roles.
  • A strong passion for luxury goods and an understanding of high-end brands.
  • Exceptional interpersonal and communication skills.
  • A proactive mindset with a natural ability to connect and build rapport.
  • Attention to detail and a commitment to delivering excellence.
  • Available to work on weekends and public holidays
Why Join Us?
  • Be part of a passionate and supportive team in a dynamic industry.
  • Opportunities for growth and professional development.
  • Contribute to a more sustainable future through luxury resale.

If you have a love for luxury, a talent for connecting with people, and a drive to exceed expectations, we'd love to hear from you

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