Account Manager

The Opportunity:Works independently under close supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. In addition to face-to-face meetings, engage with customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients. Respond to client inquiries and offer guidance on appropriate products and services.

MAJOR JOB DUTIES AND RESPONSIBILITIES

• Maintains good rapport with key account customers or sourcing out for new accounts and other business opportunities and assists with their sales enquiries when necessary.
• Periodic sales visits to key account customers.
• Provides excellent customer service through product knowledge, handling inquires and eventual sales order.
• Sets both short- and long-term goals and puts in place strategies and plans to achieve sales target.
• Manages existing Key Accounts and generates additional revenues to ensure business growth.
• Provides the Management with up-to-date key accounts activities and issues regularly.
• Drives business expansion, explores and targets business growth opportunities locally.
• Responsible for identifying market opportunities, making sales growth, achieving sales target, expanding the market and customer base.
• Performs other duties as assigned.

QUALIFICATIONS (Education/Training, Experience and Certifications)

• At least Diploma in Biotechnology, Biomedical / Chemical Process Engineering or related Science Background
• Candidates with at least 2 years of sales experience in the life-science, biomedical or pharmaceutical research institutions, chemical industries and/or semi-conductor industries.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

• Passion in liaising with internal and external customers
• A team-player who is able to multi-task and work in a fast-paced environment
• Prefer pleasant looking and outgoing character
• Must be highly personable; possess excellent influential leadership and communication skills
• Good detail-oriented personality, excellent personal organization and time management skills

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

---