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Reservation & Event Officer
2 weeks ago
- Manage reservation system and our guests' database, ensuring that guest history is updated regularly with accurate and pertinent information.
- Optimize daily seating arrangements to ensure a smooth service for all Team Members and our guests' best experience
- Answer calls, note down booking reservations and update accordingly.
- Coordinate private events for large group reservations.
- Source for new corporate event leads.
- Personalize each guest experience by using the guests' names where known. Acknowledge each special occasion where known.
- Ensure prompt and polite service in greeting guests entering and leaving the restaurant.
- Perform appropriate cashier activities as and when required.