Survey Engagement Specialist

16 hours ago

Central Region, Singapore PERSOL Full time $45,000 - $90,000 per year
  • Support the Project Manager/Director in attaining holistic objectives of the assigned surveys.
  • Provide one-stop service to selected respondents to attain survey data timely and accurately.
  • To be subject matter expert in survey content, objectives and deliverables.
  • Develop a thorough understanding of respondents' firm operations and processes thus applying this knowledge to collect data effectively.
  • Cultivate trust and rapport by addressing concerns and challenges from respondents.
  • Conduct survey data collection via outbound calls, email corresponding and personal visits to respondents.
  • Communicate with respondents adequately and ensure familiarity is established with new Point of Contacts.
  • Accurately compile, record, and input survey data into the system with concise case notes documented.
  • Timely reporting to management team and stakeholders
  • Perform any additional duties as assigned.
  • Data Analytics: Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data.
  • Data Analysis & Reporting: Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders.
  • Dissemination Strategy: Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments.

Job Requirement
- Strong data analytical skill
- Highly proficient in Excel

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