Client Services Executive

1 week ago

Marina Bay, Singapore Marina Bay Sands Full time $40,000 - $60,000 per year
Job Responsibilities
  • Key liaison with internal and external stakeholders to ensure seamless delivery of your assigned events.
  • Responsible for configuring events accurately into the ticketing system.
  • Facilitate checks on the ticketing system and website to ensure accuracy.
  • Manage seat inventory for events and ensure that show promoter's requirements are being catered for.
  • Generate sales report and liaise with Finance department to carry out post event settlements.
  • Responsible for data integrity and accuracy by maintaining up to date records of event sales.
  • Handle corporate and group enquiries and ticket bookings for all events and attractions.
  • Facilitate discussions with various departments including Finance, Hotel, Concierge, Front-of-House, Marketing, MICE, Attractions and Art Science Museum to communicate event requirements
  • Comply with company's standard operating procedures while carrying out above duties.
Requirement
  • At least a Diploma or Degree in Business Administration, Events Management, Hospitality, or other related field
  • Candidate possesses Bachelor Degree without experience may apply
  • Advantage for individuals with event/ticketing experience
  • Comfortable working in a fast-paced environment and ability to handle stress
  • Ability to respond with flexibility and resilience when faced with multiple requests, projects, and changes.
  • Able to manage multiple stakeholders, both internal and external
  • Highly meticulous and detail oriented as candidate will need to check sales, revenue, ticketing data.
  • Excellent written and verbal communication skills
  • Well verse in Microsoft Office applications
  • Independent, self-motivated and team player
  • Keen interest in data analysis, knowledge of systems integration and project management will be a bonus.
  • Candidate should be comfortable and accommodate to the extended working hours on event days i.e. weekday evenings, and weekends.
  • Needs to be responsive via phone to resolve issues that might occur during non-working hours.

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