Senior Manager, Workplace Technology

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalized IT experiences, and we are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the role

The Senior Manager, Workplace Technology leads the strategy and operations for deploying workplace technologies across Grab offices. This includes developing a best-in-class workplace technology roadmap and ensuring all systems are secure, scalable, and aligned with business goals. The role covers a range of technologies such as physical security systems, AV solutions, and IOTs. The ideal candidate will drive innovation to enhance employee experience, increase operational efficiency, and maintain high standards of safety and compliance. You will be reporting to the Head of Corporate IT.

Key Responsibilities:

• Strategic Product Manager: Drive the product roadmap and workplace technology strategy in partnership with stakeholders and cross-functional teams. Focus on AI-first solutions that support business goals, with emphasis on security, compliance, and scalability.
• Technology Management: Oversee the deployment, configuration, and maintenance of workplace technologies, including physical security systems, environmental sensors , AV solutions, and automation tools for building systems.
• Operations & Infrastructure Management: Lead a team to manage end-to-end workplace technology operations, including budget planning, asset lifecycle management, service delivery, and support for platforms owned by the department.
• Vendor Management: Manage technology vendors to ensure high-quality support and service delivery, in alignment with defined KPIs and SLAs.
• Compliance & Security: Ensure all workplace technologies adhere to local regulatory requirements, and internal security policies.
• Continuous Improvement & Innovation: Lead continuous improvement in workplace technology and security by leveraging emerging technologies to identify and implement innovative solutions.
• People Manager: Manage a high-performing team by assessing capacity and skills, aligning resources to business needs, and partnering with HR and leadership to support staffing decisions.

Qualifications

Qualifications:

• At least 8 years of experience in technology consulting and enterprise or digital architecture, with a strong focus on workplace technology systems.
• Knowledge in physical security technologies, AV/VC systems, and IoT sensor networks.
• Fundamental understanding of automation technologies (Workato, UiPath, Knime, etc.) and AI technologies (Gemini, OpenAI, etc.)
• Knowledge of cloud technologies and services across AWS, Azure, and GCP..
• Proven ability to influence senior stakeholders backed by strong communication, collaboration, and stakeholder management skills.
• Proven leadership and sound decision-making capabilities in managing complex security infrastructures, high-tech office systems, and forward-thinking workplace innovations.
• Occasional travel may be required to support office locations.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.