Desktop Support Engineer

5 days ago

Raffles Place, Singapore Mindteck Singapore Pte Ltd Full time $60,000 - $80,000 per year

Job Description for End User Field Support

A full-time position working at designated client site, required to provide high-quality, onsite technical and troubleshooting services covering below support activities within the required SLA time frame

  • Hardware support: technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.

  • Software support: diagnosis and resolution of software functionality for both the operating system (Win 11 and Mac OS) and standard desktop applications (MS 365 and etc.)

  • IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software

  • Enhanced support for VIP users including 7x24 on-call support

  • Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users

  • Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users

  • Asset management support for end user devices by following defined processes

  • Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.

  • Onsite support for events such as trade shows or special meetings

  • Regular checks for IT Room devices and Meeting Room equipment when required

  • Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Required profile with qualifications as below,

  • Min. 3 years of deskside support experience (MNC support experience and VIP support experience preferred)

  • Experience in using ServiceNow is preferred

  • Good deskside support technical skills and basic infrastructure knowledge

  • Good communication and coordination skills

  • Fluent English in both writing and speaking

  • Be polite, patient, helpful

  • Have a good sense of service mindset

  • Have a good capacity of adaptability

  • Willing to work overtime when required

  • Part Time IT Support

    3 days ago

    Raffles Place, Singapore The Career Works Limited Full time $13,200 - $72,000 per year

    We are seeking for Temp / Intern staffs for our client a major Investment Bank in Singapore.Year 1 or Year 2 university students preferred.Background/Experience/Required SkillsFamiliarity with a variety of current PC hardwareAbility to proficiently disconnect/reconnect PC workstation and peripheralsYou will help with software installs/upgrades,...

  • Senior Manager Support Services

    3 days ago

    Raffles Place, Singapore AKAMAI TECHNOLOGIES APJ PTE. LTD. Full time $120,000 - $200,000 per year

    About the Role As the Senior Manager Support Services, you will lead Akamai's Asia Pacific, Greater China, and Oceania technical support organization. You will provide strategic and operational leadership to a high-performing, customer-focused team that ensures the reliability and performance of Akamai's services for enterprise customers.You will act as a...

  • Information Technology Executive/Senior

    2 weeks ago

    Raffles Place, Singapore CLA Global TS Holdings Pte Ltd Full time $60,000 - $80,000 per year

    Kickstart or advance your IT career with usWe are looking for an IT Executive to support our business operations by providing user support, maintaining IT systems, and ensuring smooth day-to-day IT services. You will gain valuable hands-on experience in system administration, business applications, and user support. Candidates with relevant working...

  • Cloud Infrastructure Engineer

    5 days ago

    Raffles Place, Singapore GECO Asia Pte. Ltd Full time $80,000 - $120,000 per year

    Job Summary:We are seeking a skilled and motivated Cloud Infrastructure Engineer to design, implement, and manage cloud-based infrastructure solutions across AWS, Azure, GCP, and VMware platforms. The ideal candidate will have hands-on experience with multi-cloud environments and a strong understanding of virtualization, networking, and automation.Key...

  • Director, Information Technology

    21 hours ago

    Raffles Place, Singapore Savills Singapore Pte Ltd Full time $120,000 - $240,000 per year

    Savills is seeking a hands-on IT Director to lead all aspects of our Singapore technology environment and a high-performing local IT team.The role encompasses IT project management and business partnering, working closely with local leadership and Regional IT to ensure strategic alignment, governance, and return on investment. It also involves leading the...

  • Network Operation Center

    2 weeks ago

    Raffles Place, Singapore Anixter Singapore Pte Ltd Full time $60,000 - $120,000 per year

    Network Engineer (NOC)This person is responsible for supporting Data Center NOC network communications, including maintaining, and monitoring LAN/WAN/Wireless network environment needed to provide a great end user experience. Utilizes LAN/WAN/Wireless network monitoring tools to ensure optimal system utilization, performance and system availability....

  • Director of Technical Services

    3 days ago

    Raffles Place, Singapore The Fullerton Hotels and Resorts Full time $120,000 - $200,000 per year

    Responsible for leading the strategic planning and execution of all engineering and technical operations, with a strong focus on overseeing asset enhancement initiatives and supporting potential new hotel management agreements.ESSENTIAL DUTIES AND RESPONSIBILITIES:Asset Enhancement and Development ProjectsLead the planning, budgeting, and execution of major...

  • Senior Marketing Executive

    1 week ago

    Raffles, Singapore IG Group Full time

    Job TitleSenior Marketing ExecutiveJob DescriptionSenior/Marketing Executive (Campaigns & Partnerships) About The Role We are a driven and creative marketer to play a key role in launching and scaling our new investment app in Singapore. This is a hands-on, high impact role, where you will manage end-to-end campaign planning and execution across online and...

  • Facilities Coordinator

    1 week ago

    Raffles Place, Singapore TP ICAP Full time $45,000 - $55,000 per year

    The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data...

  • sales assistant

    20 hours ago

    Raffles Place, Singapore TARANISKIDS PTE. LTD. Full time $30,000 - $40,000 per year

    About the roleTARANISKIDS PTE. LTD is seeking a dedicated and customer-focused Sales Assistant to join our team.In this full-time role, you will be responsible for providing exceptional sales and administrative support to our growing business in the Raffles Place Central Region. This is an excellent opportunity to develop your skills in a dynamic and...