Senior Collections Officer

2 weeks ago


Central Singapore Cartrack Full time $40,000 - $60,000 per year

Job Summary:

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Collections Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility:

  • Call and pursue collections and to negotiate with customers of their payment schedules
  • Escalates customers disputes or enquiries to relevant departments and ensure proper follow up
  • Daily update of ageing report
  • Issuance of monthly letter of payment reminder and Statement of Account
  • Process relevant debt recovery actions for further actions
  • Other ad-hoc duties as assigned by Supervisor/Manager

Requirements:

  • Bachelor's degree in Economics, Management, Accounting, Mathematics, or related fields
  • 2+ years' experience in a collection's role or related function
  • Advanced proficiency in Microsoft Excel, including solid experience with advanced formulas
  • Excellent analytical skills with the ability to create and present detailed reports
  • Strong problem-solving attitude and adaptability
  • Excellent communication and interpersonal skills
  • Ability to work both independently and as a team player
  • Demonstrates emotional intelligence and assertiveness
  • Strong administration skills

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