Visionplus Support Engineer

2 days ago

Singapore RiskInsight Consulting Pvt Ltd Full time $40,000 - $80,000 per year

The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring,

triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job

monitoring, incident handling, and coordination with L2/L3 teams for escalations.

Key Responsibilities

Monitor application and batch job alerts related to VisionPLUS 10 (Flex).

Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.

Handle initial triage of incidents and user tickets.

Provide quick fixes and workarounds for known issues.

Maintain SOP documentation and knowledge base for recurring issues.

Escalate unresolved or complex problems to L2/L3 teams.

Coordinate with development, infrastructure, and vendor teams.

Support monthly release deployments and patching activities.

Prepare RCA and incident reports.

Serve as the first point of contact for VisionPLUS 10 -related incidents and service requests.

Assist with routine tasks such as password resets, account unlocks, and basic configuration

changes.

Required Skills & Experience

2 to 5 years relevant experience in L1 support roles, preferably in banking or card systems.

Basic understanding of VisionPLUS 10 (Flex) architecture and core modules.

Exposure to JCL, COBOL, VSAM, CICS is a must.

Exposure to Microfocus environment (Flex) is a must – Basic Linux commands, WinSCp, Putty, DMC, Scheduler for Open Technologies

Familiarity with SQL/DB2 and log analysis – Good To Have

Strong communication and customer service orientation.

Experience with ITSM tools (e.g., ServiceNow, Remedy)

Knowledge of ITIL practices preferred – Good To Have

  • Visionplus Support Engineer

    1 week ago

    Singapore RiskInsight Consulting Pvt Ltd Full time $120,000 - $144,000 per year

    The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to...

  • VisionPLUS Production Support Engineer

    2 days ago

    Singapore Unison Consulting Pte Ltd Full time $60,000 - $80,000 per year

    Role SummaryThe L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations.Key ResponsibilitiesMonitor application and batch job alerts...

  • L1 Production Support Engineer for VisionPLUS in Singapore

    2 days ago

    Singapore MindMap Full time $60,000 - $80,000 per year

    Role SummaryThe L1 Production Support Engineer for VisionPLUS 10 (Flex) atthe client is responsible for monitoring,triaging, and resolving first-level issues across VisionPLUS 10modules. This includes batch jobmonitoring, incident handling, and coordination with L2/L3 teamsfor escalations.Key ResponsibilitiesMonitor application and batch job alerts related...

  • L1 Production Support Engineer

    2 days ago

    Singapore RP INTERNATIONAL RESOURCES PTE. LTD. Full time $60,000 - $120,000 per year

    Are you looking to expand your career in financial technology support? We are seeking a motivated L1 Production Support Engineer to join our team in Singapore for a 3-month contract role. This position offers the opportunity to work with leading payment and card processing technologies in a dynamic environment.In this role, you will be the first line of...

  • L1 Production Support Engineer for Visionplus 10

    2 weeks ago

    Singapore EXASOFT PTE. LTD. Full time

    **Key Responsibilities** Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. Handle initial triage of incidents and user tickets. Provide quick fixes and workarounds for known issues. Maintain SOP documentation and knowledge base for recurring issues. Escalate unresolved or complex problems to L2/L3 teams. Coordinate...

  • L1 Production Support Engineer-VisionPLUS 10

    2 days ago

    Singapore Unison Consulting Pte Ltd Full time $60,000 - $80,000 per year

    Monitor application and batch job alerts related to VisionPLUS 10 (Flex).Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.Handle initial triage of incidents and user tickets.Provide quick fixes and workarounds for known issues.Maintain SOP documentation and knowledge base for recurring issues.Escalate unresolved or...

  • L1 Production Support Engineer

    2 weeks ago

    Singapore TECH AALTO PTE. LTD. Full time

    **Role Summary** The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. **Key Responsibilities** - Perform daily health checks and...

  • L1 production Support Engieer

    2 days ago

    Singapore Cognizioni IT Solutions LLC Full time $60,000 - $120,000 per year

    Role : L1 Production Support EngineerLocation : SingaporeFull TimeDescription:Role SummaryThe L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring,triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch jobmonitoring, incident handling, and coordination with L2/L3 teams for...

  • Application support Engineer

    1 day ago

    Singapore SILVERLINK TECHNOLOGIES PTE. LTD. Full time

    Key Responsibilities Monitor application and batch job alerts related to VisionPLUS 10 (Flex). Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. Handle initial triage of incidents and user tickets. Provide quick fixes and workarounds for known issues. Maintain SOP documentation and knowledge base for recurring issues....

  • Senior Applications Developer

    2 weeks ago

    Singapore Citi Full time

    VP - Applications Development Senior Manager (VisionPLUS/Mainframe) - Hybrid Join to apply for the VP - Applications Development Senior Manager (VisionPLUS/Mainframe) - Hybrid role at Citi VP - Applications Development Senior Manager (VisionPLUS/Mainframe) - Hybrid Join to apply for the VP - Applications Development Senior Manager (VisionPLUS/Mainframe) -...