
Technical Consultant
2 weeks ago
Job Description:
Provide technical consultancy and support to internal sales teams, partners, and customers for networking solutions.
Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.
Act as an on-site subject matter expert, addressing and resolving customers' technical requirements effectively.
Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.
Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.
Requirements:
Diploma or Degree in Information Technology, Computer Engineering, or related fields; relevant IT certifications are an advantage.
CCNA or equivalent certification is preferred.
Fresh graduates are welcome.
Strong troubleshooting skills in resolving network-related/Cyber incidents.
Hands-on expertise with switching, routing, and Cyber-infra technologies.
Excellent interpersonal, communication, and presentation skills.
Passionate in latest Cyber trends and willingness to learn new technologies with a can do attitude.
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