Executive, Digital Operations, Post-Course

5 days ago


West Region, Singapore NTUC LearningHub Pte Ltd Full time $40,000 - $60,000 per year

Ensure timely closure of classes (for Post-Course Team)

  • Perform digital batching at end of each class.
  • Support coordination of trainee transfer of classes.
  • Submit attendances, assessment results, evaluation, and certificates into system.
  • Submit details of classes as requested by funding agency during audits.
  • Respond to corporate client requests for attendance or certificates.
  • Support the processing of refunds.
  • Record daily tasks completed for reporting.

Requirements:

  • Diploma holder or equivalent qualifications
  • Good complaint resolution skills will be an advantage.
  • Good knowledge of supported courses will be an advantage.
  • Good knowledge of training administration systems will be an advantage

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