Branch Manager, Branch Banking
2 weeks ago
WHO WE ARE:
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.
Branch Management
Why Join
As a Branch Manager at OCBC, you'll be at the forefront of delivering exceptional customer experiences and driving business growth. You'll lead a team of dedicated professionals, fostering a culture of collaboration and innovation. With a focus on building long-term relationships and providing tailored financial solutions, you'll make a real difference in the lives of our customers.
How you succeed
To excel in this role, you'll need to balance business acumen with people skills. You'll drive sales growth, manage risk, and optimize operational efficiency. By staying attuned to market trends and customer needs, you'll identify opportunities to innovate and improve our services. Your ability to motivate and develop your team will be crucial in achieving our goals.
What you do
Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
Analyze market trends and customer data to identify opportunities for growth and improvement
Manage risk and ensure compliance with regulatory requirements and internal policies
Who you are
A degree in Business, Finance, or a related field, with at least 5 years of experience in banking or a related industry
Proven leadership and management skills, with experience in driving sales growth and improving operational efficiency
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders
Strong business acumen, with a deep understanding of financial markets and products
A collaborative and innovative approach, with a focus on delivering exceptional customer experiences
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
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