Jr. Program Manager
2 days ago
Include the following. Other duties may be assigned.
· Administer and manage the orders from receipt to shipment
· Transmit customer requirements to internal departments and internal feedback to customers.
· Take appropriate measures to facilitate collaboration among internal team members to meet customer orders and needs.
· Continuously monitor activities that may impact product/project costs or project/product delivery timelines within the project scope.
· Monitor order/project status closely and communicate promptly with customers.
· Calculate project and product costs at various stages, such as RFQ, pre-ordering, till order completion.
· Keep track of updated project/product costing and provide quotations to customers.
· Manage assigned programs within budgetary costs and planned timelines based on predefined specifications with customers.
· Assist the Finance Department in tracking customer payment matters.
· Prepare necessary departmental and customer-related reports.
· Provide training, guidance, and work assignments to customer service specialists in the assigned customer service team.
· Handle other tasks assigned by superiors.
Education/Experience and Qualifications:- Preferably bachelors in Engineering or similar technical field
- Preferably with more than 5-years' experience in a high-volume demanding production environment, medical device manufacturing experience is preferred.
- Strong organizational and coordination skills to ensure efficient handling of customer.
- Proficient in tracking and managing project timelines, ensuring timely delivery of products.
- Strong leadership skills to provide training, guidance, and work assignments.
- Excellent problem-solving skills and attention to detail.
- Flexibility to adapt to evolving responsibilities and challenges in a dynamic work environment.
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