Import Customer Service Executive

3 days ago

East Region, Singapore 10c81105-27cc-4820-82ae-b684421b536c Full time $40,000 - $60,000 per year

Our client, a well-known company is looking for candidates for the position of Import Customer Service Executive.

RESPONSIBILITIES

  • Act as single point of contact for Airfreight Import.
  • Manage internal and external customers for the movement of import shipments.
  • Follow up on urgent shipments pro-actively.
  • Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales.
  • Ensure that customers' expectations are being met and mapped in SOP.
  • Regular Business Review with Customers – Monthly BR or Quarterly BR.
  • Perform ad hoc tasks as assigned by Immediate Superior.
  • Perform End to End Process which include Billing.
  • Follow up with Customer on any Billing Disputes.

REQUIREMENTS

  • Experienced in Airfreight Import handling and able to work with different levels of stakeholders.
  • Possess good communication skills and problem-solving ability.
  • Good working attitude and willing to learn the required new job skills.
  • Good command in using Microsoft Excel for Reporting.
  • Able to work on weekends if required.

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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