E-Commerce Executive

2 weeks ago

Orchard, Singapore KLHEALTH PTE. LTD. Full time $40,000 - $80,000 per year

Responsibilities:

 Manage eCommerce website and online marketplaces; create new and maintain existing product listing to ensure information are consistent across all platforms.

 Provide weekly and monthly reports on eCommerce sales performance.

 Liaise with Design Team on artwork requirements and monitor the process to completion.

 Prepare and upload product listings including content such as pictures, pricing, inventory, etc are up to date and available-to-sell for various eCommerce partner's platforms and ensure smooth functioning.

 Develop and execute campaigns and promo􀆟on plans/launches in coordination with the management direction.

 Ensure excellent customer service and timely resolution of customer comments, reviews, complaints and feedbacks.

 Analyze sales reports and identify new business opportunities for growth.

 Stay up to date on digital marketing trends and any new eCommerce platforms.

 Ensure smooth operation of the designated accounts which includes managing store inventory and attending to enquires.

 Responsible for various accounts stock inventory accuracy and address any discrepancies.

 Coordinate with external vendors, ie logistics companies for B2B operations.

 Assist in stock take when required.

 Other ad-hoc duties from time to time.

Requirements:

 Diploma in Marketing, Media, Communication, similar or related or at least 2 years working experience in the related field.

 Good knowledge of e-commerce platforms and different digital marketing channels.

 Excellent communication and interpersonal skills, both written and verbal.

 Highly initiative with positive energy, able to work under tight schedules and deadlines.

 Consistently and independently solve problems and achieve objectives.

 Process good attitude towards learning and improving.

 Good analytical skills and attention to detail.

 Able to work well in a team.

 Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point.

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