Senior / Engineer Applications
2 days ago
Responsibilities :
Pre-Sales Technical Support
- Partner with Sales to win business opportunities - Assists the Sales staff in assessing potential application of company's engineering probe systems products and engineering probes products/accessories to meet customers' needs and prepare detailed product specifications for the development and implementation of customers' applications/testing solutions.
- Partner with Sales to provide technical expertise to customers through sales presentations, product demonstrations of company's engineering probe systems products and engineering probes products/accessories.
- Together with Sales/Product Marketing team, support Trade Shows to demonstrate company's products' capabilities.
- Build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for customers
- Provide software development and consultation to prospective users and/or product capability assessment and validation
Post-Sales Technical Support
- Supports customers' buy-off of company's products - ensures that the product application/solution is functioning according to specifications.
- Provide technical support to customers through testing solution delivery(installation), application training (use and maintenance of company's products)
- Provide technical support to customers in terms of customer issue support/reporting, and internal escalation summary preparation.
- Co-work with different functional teams to solve customer issues and provide suitable testing solutions to customers.
Others
- Monitor and report customers' testing requirement/technical trend and market information
- Support international customer support when required
Requirements :
- Bachelor's Degree in Electrical / Electronics Engineering or equivalent
- Minimum 2 years' knowledge of high-speed, RF/mmWave, electro-optic products testing (wafer level or die level) and characterization techniques for S-Parameter, RF calibration methods and Optical measurements.
- Minimum 2 years' hands-on experience with commercially available engineering probers (manual/semi-automated/fully automated) and analytical/engineering probes
- Hands-on experience with Automated Test Equipment (Advantest/Teradyne) and production probers (TEL/Accretech/OPUS) and probe cards will be an advantage
· Experience in semiconductor wafer testing will be an advantage
· Able to support Domestic and International business travel
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