Front Desk Executive

New 500 room 4 star hotel opening in Waterloo by end of this year Always charming, often curious, and sometimes delightfully eccentric, these thoughtful touches form the soul of the Handwritten experience.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

Get the opportunity to work with a diverse and fun team. Be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here's what you can expect)

• 5 days' work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Possess at least 1 year of relevant Hotel Front Office experience
• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts