Account Manager/Senior Account Manager

Account Manager / Senior Account Manager (Singapore)

Location: Singapore

Function: Client Servicing and Account Management

Reports to: Head of Account Servicing

About Click2View

Click2View is a content marketing and production agency partnering with global brands across APAC and CEMEA.

The role

We are hiring an Account Manager or Senior Account Manager in Singapore. You will manage day-to-day client relationships, lead briefs on calls, coordinate creative and production, and drive account plans, forecasts, and revenue growth with Account Directors and Creative Leads. You will own and lead a portfolio of 2 to 5 accounts. Your mandate is to be the account champion who understands the client's business, people, and priorities deeply.

Key responsibilities

Account ownership and growth

• Own and lead a portfolio of 2 to 5 accounts with accountability for relationship health, delivery quality, and commercial outcomes.
• Become the internal and external champion for each account, knowing stakeholders, objectives, brand guardrails, and ways of working.
• Identify horizontal growth opportunities within existing accounts and support onboarding of new accounts.
• Convert qualified opportunities into proposals and statements of work.

Account planning, forecasting, and QBRs

• Build quarterly account plans with content roadmaps, milestones, and risks.
• Set annual targets by account and maintain rolling forecasts updated monthly.
• Track performance against targets and course correct with clear actions and owners.
• Lead QBRs for your accounts, presenting performance, learnings, next quarter priorities, and budget outlook.
• Client relationship management
• Serve as primary contact for assigned accounts. Run agendas, WIPs, notes, and action trackers with clear next steps.
• Map stakeholders, align expectations, escalate risks early, and keep delivery updates separate from scope or budget discussions.

Business development support

• Respond to briefs and RFPs with scopes, timelines, and estimates, coordinating inputs from Creative and Production.
• Contribute to case studies and credentials with outcomes, metrics, and references.
• Project oversight and creative quality
• Plan and manage schedules, dependencies, and resourcing with Producers. For simpler work, run AM-as-Producer where scoped.
• Partner with Creative Leads to uphold intent and quality. Consolidate feedback logs, ensure version control, and confirm brand compliance before release.
• Keep project management tools and the resource schedule updated with milestones, bookings, and status so teams have full visibility.

Commercial hygiene

• Align scopes to budget, track hours and burn, manage change requests, prepare PO and invoicing details with Finance, and close projects with clean documentation.
• Reporting and reviews
• Lead clear weekly updates and end-of-project reviews. Support KPI and outcome reporting for QBRs and leadership reviews.

What you will bring

Experience

• AM: 2 to 4 years in an agency or content and production environment.
• SAM: 5 to 7 years with senior client handling, multi-workstream coordination, and demonstrated growth on existing accounts.

Capabilities

• Proven account ownership across multiple concurrent accounts with strong written and verbal communication.
• Quarterly planning, annual target setting, forecasting, and sound commercial judgment.
• Project discipline across schedules, risks, budgets, and documentation.
• Creative quality control to review scripts, edits, and designs and give actionable feedback that protects brand voice and standards.
• Collaboration with Creative Leads, Producers, Editors, and Designers with clear roles and handovers.

Tools

• Confident with Google Workspace and strong file hygiene. Familiarity with common AI assistants and review platforms is a plus.

Other

• Category fluency in B2B or complex brands – for example tech, finance, banking or insurance clients – is an advantage.

Success in the first days

• Established as the account champion for 2 to 3 accounts, with stakeholder maps and quarterly account plans in place for at least the 2 key accounts.

• Annual targets set per account with a rolling forecast and a simple tracking rhythm.

• Reliable WIP cadence with documented decisions and next steps.

• Clean budget tracking with PO and invoicing details submitted on time.

• Positive feedback from Creative and Production on clarity and quality at each milestone.

How to apply

Apply on MyCareersFuture or email your CV to with the subject "AM or SAM Singapore – Your Name".

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