Credit Control Officer/ Executive

4 days ago

Central Region, Singapore MOTORWAY GROUP Full time $4,000 - $8,000 per year

We are looking for a Credit Control Officer / Executive to manage customer accounts and ensure timely payments at our automotive dealership. Candidates with more experience will be considered for the Executive role.

Key Responsibilities:

  • Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms.
  • Serve as the primary point of contact for customer queries, providing accurate responses via WhatsApp, phone, or email.
  • Proactively monitor customer accounts to ensure consistent and timely payments.
  • Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with guidelines.
  • Ensure proper document updates and archiving.
  • Address customer queries and requests, ensuring timely resolution.
  • Handle financing-related disputes and resolve billing discrepancies.
  • Provide administrative support, ensuring accurate record-keeping of collections and overdue.
  • Manage credit matters in collaboration with internal and external stakeholders.

Requirements:

  • Minimum GCE "O" Level or equivalent.
  • Experience in tracking AR receipts.
  • Proficiency in MS Excel is required.
  • Prior experience in credit control and collections is a plus.
  • Strong communication, negotiation, and problem-solving skills.
  • Attention to detail and good organizational skills.
  • Self-motivated with the ability to multitask in a dynamic environment.
  • Knowledge of Hire Purchase law is an added advantage.
  • Salary/designation will be commensurate with experience.
  • Candidate with relevant experience will be considered for Executive position.

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