Sales Support Executive

2 weeks ago


Ang Mo Kio New Town, Singapore Adecco Full time $2,000 - $2,600 per year
The Opportunity:
  • Client: Government-Operated Telecom company
  • Location: Serangoon north
  • Salary: Up to $2,600
  • Working Hours: Monday - Friday, 8:30 AM - 6:00 PM
Job Responsibilities:
  • Manage inventory for all e-shop portals, including virtual inventory processes during presales and major launches.
  • Validate daily online fraud reports and perform document verifications.
  • Handle escalations and coordinate with relevant departments to resolve customer-related issues.
  • Monitor and highlight trending incidents on e-commerce platforms, ensuring all cases are resolved and properly logged in the system.
  • Conduct manual callbacks to customers and follow up on orders arising from online sales issues.
  • Perform manual interventions for order-related issues, such as stuck orders, failed transactions, and rejections.
Job Requirements:
  • Minimum GCE "O" / "A" Levels or Diploma.
  • Strong interpersonal and communication skills.
  • Patient, proactive, and a good team player.
  • On-the-job training will be provided.
Next Step:
  • Submit your updated resume, including current salary details (breakdown: base, incentives, etc.) and expected salary.
  • Click 'Apply Here' to submit your application.
  • Only shortlisted candidates will be notified.

Adecco


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