Client Account Services Specialist

2 weeks ago

Singapore OCBC (Singapore) Full time $40,000 - $80,000 per year

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as Client Account Services Specialist within Client Onboarding & Lifecycle Management department

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programme that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today

This position within Client Onboarding & Lifecycle Management is primarily responsible for providing account services support in the areas of account documentation review (e.g. onboarding, maintenance and periodic review) where the candidate will be primarily responsible for performing account services task involving documentation review.

Key stakeholders will include Front Office, Legal, Compliance and Change Management Teams.

Responsibilities

  • Review and process new account opening applications/ post onboarding changes.
  • Ensuring all documentation meets internal policies and regulatory requirements.
  • To perform CRS/ FATCA reasonableness checks.
  • Perform end-to-end account opening and static data in banking system.
  • Handle and respond to queries from various stakeholders in relation to account opening, static updates and documentation requirements in a timely and professional manner.
  • Adherence to service level agreement.
  • Perform other tasks that may be assigned by line manager from time to time and ensure the effective discharge of the tasks assigned (such as process improvements in the account services workflow).
  • To support implementing a controls framework within the function. This includes identifying key risk areas and implementing periodic controls to mitigate any static errors. This also entails involvement in remediating any identified errors and working closely with the RTB teams to refine and enhance processes.
  • Support system enhancement, participate in UAT testing.

  • Liaise with front office, relationship managers to clarify outstanding documentation or information gaps to ensure smooth processing.

  • Similar experience in private banking or retail banking. Candidates with up to 4 years of working experience in a similar capacity and who has displayed keenness in developing career in the area of Client Due Diligence space.

  • Min Diploma/Degree Holder

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