Digital Product Analyst

POSITION PURPOSE

Come join a high-impact team that is focused on building out capabilities for our APAC investor websites to help drive business growth and market leading client experiences. As a Product Analyst, this person will be responsible for collecting data and conducting analysis in support of a digital product team focused on delivering experiences that drive our strategic business goals. They will gather and organize product/services data, user stories, and features to support prioritization of the product backlog, and analyze collected information to inform the development of enablement tools/tactics.

This is a unique opportunity to bridge business needs and technical solutions to help T. Rowe Price progress in digital capability maturity for our APAC markets.

Principal Responsibilities

• Solutions Delivery—Supports refinement activities within a product team, specifically defining and writing user stories, acceptance criteria, and user interface design for platform and product enhancements; activities to include obtaining acceptance and alignment from stakeholders for the recommended enhancements, documenting requirements along with prioritization, user acceptance testing, and working with technology teams to deliver enhancements that generate business value.
• Assessing Client Experience—Analyzes user behavior and feedback to validate that products work as desired relative to key performance indicators. Regularly reviews quantitative and qualitative performance indicators, including operational metrics, client surveys, direct client feedback, and associate feedback, escalating issues to product owners as necessary. Leverages understanding of competitive landscape to identify and propose changes to enhance experience.
• Business Analytics— Provides consultative support to product owners and other stakeholders as it relates to existing and potentially new deliverables to enhance client experiences. Shares findings and provides business insight to product owners as needed. Works closely with platform analysts to interpret data and uses insight to inform necessary changes.

PERSONAL ATTRIBUTES / SKILLS / QUALIFICATIONS

Required

• Bachelor's degree or the equivalent combination of education and relevant experience
• 2+ years of total relevant work experience
• Experience in Agile Development methodologies

Preferred

• Experience in the investment management/financial services industry
• Strong technical skills in using Adobe Experience Manager Content Management Systems (CMS), or in other CMS

Commitment to Diversity, Equity, and Inclusion:

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.