Learning & Development, Assistant Manager
4 days ago
Job Summary
This position aims to establish Singapore L&D Head office as the 'Global Excellence Centre' where it sets and builds leadership excellence for existing leaders and HIPOs across group. Enhancing workforce capabilities and competencies through a structured learning development framework to drive high performance cultures and results. Adopting Singapore Quality Award framework as the best practices to drive business and leadership excellence, and quality improvement.
Job Responsibilities
- Collaborate with department heads to identify training needs through performance reviews, skills gap analyses, surveys, and organizational assessments.
- Develop annual total organisation training plan (TOTP) and budget that aligns with strategic business goals and employee development needs.
- Design, develop, and curate effective learning materials, workshops, and programs, utilizing various modalities such as instructor-led training, e-learning, blended learning, and on-the-job experiences.
- Coordinate and facilitate a wide range of training sessions, workshops, and orientation programs for diverse employee groups.
- Manage the Learning Management System (LMS), ensuring content is updated, accessible, and tracked accurately.
- Work with external vendors and consultants to source specialized training content and manage contracts.
- Implement evaluation frameworks to measure the effectiveness and business impact of training programs (e.g. ROI, completion rates, performance improvements).
- Analyze L&D metrics and prepare reports and presentations for senior management, providing insights and recommendations for continuous improvement.
- Maintain accurate and organized records of all training activities and employee participation for compliance and reporting.
- Stay updated on the latest learning trends, adult learning principles, and instructional design methodologies to ensure programs are innovative and engaging.
- Implement and deploy learning and OD initiatives with broader HR functions like talent management, workforce and leadership competency framework & improvement, and succession planning.
- Manage high-potential talent pool programme for effective succession planning and develop strong internal pipelines to fulfill critical roles deployment within the group.
Set-up a knowledge repository centre that capture and retain all skills and knowledge (SOPs, Manuals, References, Databases & etc) of critical positions when any change in personnel will not result an erosion of quality, performance and standards.
Job Requirements:
- At least 5 years of proven experience in Learning and Development or Training roles with some experience in program management or team coordination.
- Excellent interpersonal communication skills, ability to collaborate effectively with all levels of the organization and external vendors.
- Proven ability to manage multiple projects, timelines, and budgets simultaneoursly.
- Experience administering or working with a Learning Management System and e-learning authoring tools.
- Highly adaptable in fast-paced working environment.
- Meticulous personality, ability to handle sensitive information with confidentiality.
We are expanding our team and looking for two talented individuals to join our Human Resource Team. We regret to inform that only shortlisted candidates will be contacted.
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