Supply Chain Quality Intern

2 weeks ago


Singapore LVMH Beauty - LVMH Fragrances and Cosmetics Full time $30,000 - $60,000 per year

Company Description

The hub of LVMH Fragrances & Cosmetics in Singapore (100 persons - 7 brands: Dior, Guerlain, Make Up Forever, Benefit, Fresh, Givenchy & Kenzo) is supporting the fast moving and growing Cosmetics business of the whole APAC region. To participate in the refinement of the quality process flow and the development of analytical/ tracking tools to drive quality improvements plan in contributing to customer satisfaction

Job Description

Opportunities & Exposure

1. Drive process optimization in Claims Management

  • Perform UAT (User Acceptance Test) on evolution/ enhancement of newly developed on-line tool
  • Enhance communication & marketing of new tool
  • Support roll-out of tool to new sites within APAC
  • Provide training to internal & external team within APAC
  • Identify improvement areas and develop actions plan with project committee to reduce claims

2. Drive improvement in data quality management

  • Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Ceva) to fulfil customer's expectation
  • Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
  • Initiate corrective actions for procedural or process deficiencies
  • Develop common tools to facilitate weekly performance tracking/ reporting and follow up of KPI's and actions plan

Qualifications

  • Able to commit 6 months of internship
  • Analytical skills and good Microsoft Office technical skills (knowledge of SAP or any WMS software is a plus)
  • Good interpersonal, communication and presentation skills
  • Strong Project Management and Change Management skills
  • Continuous improvement oriented, open minded & Team player
  • Customer and result oriented


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