Operations Manager

2 days ago


Tiong Bahru, Singapore VRG Group Restaurant Full time $7,500 per year

This position requires the selected applicant to work after midnight. Normal business hours for the outlets are from 5pm to 3am or 4am.

Job Responsibilities:

Achieving Sales Targets

  • Ensure that revenue targets are planned and achieved at all times
  • Motivating outlets/ staff to exceed targets
  • Ensure sales is maximised at all times with great customer service
  • Cost management and control to be within the company guidelines as a percentage of sales revenue

Human Resource

  • Support in local recruitment and selection for efficient restaurant human resources. This should include but not be limited to: Staff recruitment and selection, training, performance management & disciplinary/dismissal issues as required.
  • Maintain cohesiveness of the team to maximise positive teamwork efforts

Operational responsibilities

  • SOP development for service & review (opening, closing etc.)
  • Timely management updates – Monthly performance, sales & trend analysis, and recommendations
  • Resource management & maximisation - staff costs reduction and maintain within targets
  • Set up audit controls – inventory and restaurant security
  • Ensure that proper security procedures are in place to protect employees, customers and company assets

Service Operations

  • Improve average Yield per Customer
  • Responsible for ensuring consistent high quality of service
  • Co-ordinate Training programme - service quality, menu
  • Staff briefings – daily and & monthly (with management team)

Property & Equipment Management

  • General maintenance – to ensure that properties are managed properly and always in good condition
  • Equipment maintenance - ensure equipment is adequate for operational needs, is in good working order and fit for its purpose.

Customer service

  • Ensure consistently high quality of customer service in all areas
  • Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests
  • Investigate and resolve complaints concerning food quality and service

Basic Marketing

  • Activate social media platforms
  • Respond in a timely manner (daily checks) on emails and social media platforms
  • Ensure websites are updated at all times
  • Regular messaging and posting on social media platforms

Events & Promotions

  • Engage in local branch promotional activities with customers and media as required
  • Assist, advise and manage event operations as and when required

SINGAPOREAN ONLY

Please send your resume directly to OR contact

Job Types: Full-time, Permanent

Pay: Up to $7,500.00 per month

Work Location: In person



  • Tiong Bahru, Singapore National Volunteer & Philanthropy Centre Full time

    COMPANY DESCRIPTION - The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others. Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and...


  • Tiong Bahru, Singapore ONE LEVELUP PTE LTD Full time

    **Responsibilities**: **Operational Management** - Oversee daily operations of the arcade bar, including gaming areas, bar service, and food service (if applicable). **Staff Management** - Recruit, train, and supervise staff, including bartenders and servers - Create staff schedules to ensure adequate coverage during peak hours and events. - Conduct...

  • Senior Manager

    20 hours ago


    Tiong Bahru, Singapore Kuok (Singapore) Limited Full time

    **This position is for PaxOcean Group, a company under Kuok Group Singapore.** The Senior Manager / Manager, Operational Excellence, is a strategic leader responsible for driving improved business performance by aligning resources, technologies, and processes to maximize value delivery. This role emphasizes delivering high-quality outcomes to internal and...

  • Business Management

    1 week ago


    Tiong Bahru, Singapore bitwallet Pte. Ltd. Full time

    **Responsibility**: - Manage and execute international payment transactions - Facilitate merchant onboarding process and continuous merchant servicing - Handle payment for alternative payment solutions - Involve in projects on new services and partnerships - Perform any other ad hoc duties when assigned **Requirement**: - Min 1 year of experience in...


  • Tiong Bahru, Singapore The Lo & Behold Group Full time

    The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core. The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability...

  • Operations Director

    3 days ago


    Tiong Bahru, Singapore Rosesonly Singapore Pte Ltd Full time

    **Operations Director** **Roles & Responsibilities** - Provides advice and guidance to other employees - Work autonomously while ensuring CEO expectations are readily met and exceeded. - Defining, implementing and revising operational policies and guidelines for the organization - Working with the human resources department to create job descriptions, hire...


  • Tiong Bahru, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - To perform rostering and operation duties for the smooth operation of stores - To perform data analysis in conjunction with the KPI’s set forth for stores - To handle and manage customers’ feedback - To co-ordinate and manage with suppliers for up-to-date visual merchandising and displays - To co-ordinate with relevant department...

  • Operations Executive

    2 weeks ago


    Tiong Bahru, Singapore Sunnystep Full time

    **Who are we and what do we do?** Sunnystep is a local footwear brand that specializes in comfortable walking shoes. Its mission is to help people move freely and happily. It was founded by Ting after she suffered from a traumatic postpartum spine injury and needed the most comfortable walking shoes that minimize stress on the feet and the body. With the...


  • Tiong Bahru, Singapore One Vogue Pte Ltd Full time

    **Responsibilities** - Creating and managing staff schedules to ensure the smooth operation of stores - Ensuring compliance with Standard Operating Procedures (SOPs) and managing operational workflows and procedures to maintain high efficiency levels - Analyzing data related to Key Performance Indicators (KPIs) for stores - Managing and addressing customer...

  • Operations Analyst

    1 week ago


    Tiong Bahru, Singapore Myer Gold Investment Management Full time

    As an Operations Analyst with Myer Gold, you will acquire a good working knowledge of investment products, portfolio management and private banking operational matters. Your responsibilities include: **Operations - Portfolio Management**: 1.Work closely with Financial Analyst Team to support CIO on portfolio management; 2.Update our proprietary software on a...