Operations Executive

1 week ago


Tiong Bahru, Singapore Sunnystep Full time

**Who are we and what do we do?**

Sunnystep is a local footwear brand that specializes in comfortable walking shoes. Its mission is to help people move freely and happily. It was founded by Ting after she suffered from a traumatic postpartum spine injury and needed the most comfortable walking shoes that minimize stress on the feet and the body. With the proprietary insoles that provide stable arch support, Sunnystep shoes can help you stand or walk for the whole day with no pain. Their sleek designs are perfect for work, casual and travel. Since its founding, Sunnystep has quickly gained a loyal following in Singapore and beyond in a short amount of time.

**Why should you be part of Sunnystep’s success?**

We are an innovative force in consumer retail with a clear brand purpose. We believe wellness starts from our feet. Good shoes support our feet and our body, and help us move better and live better. Our customers deeply appreciate our product and our brand philosophy and hence we are able to grow exponentially.

There’s never been a more exciting time to join Sunnystep, a pioneer in providing footwear that puts people’s comfort, mobility and wellness at the front and centre in the product design. We are setting new standards in product innovation and customer experience. Our team is moving fast in both Singapore and the larger global market. Join our mission of helping people move freely and happily, starting from the most comfortable walking shoes.

**Responsibilities**:

- Work closely with the retail sales team to achieve sales target
- Assist with operations in retail stores and department store counters including but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics, customer service, online order fulfilment and so on
- Liaison with shopping malls and department store buyers on a regular basis on marketing and operational matters
- Help our retail sales team provide the best customer service to our customers
- Actively identify and solve any issues in store operations and people operations in a timely manner
- Plan and manage in-store promotion events by working closely with the marketing team
- Assist with online operations including but not limited to campaign planning, inventory management and order fulfilment

**Requirements**:

- Be passionate about Sunnystep’s products and mission
- Be obsessed with customers and have significant experience nurturing customer relationships
- Able to work under pressure and tight deadlines

Able to thrive in a fast-paced start-up environment

**Salary**: $2,500.00 - $4,000.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Monday to Friday
- Weekend availability



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