
Customer Success Associate
3 days ago
Location: Central CBD
Base Pay + Commissions
About the Role
We're on the lookout for enthusiastic fresh graduates to join our team and deliver outstanding customer support. You'll play a key role in ensuring clients enjoy a seamless experience while gaining hands-on exposure to client engagement and business operations.
What You'll Do
- Handle client inquiries through calls, emails and chat
- Support client onboarding and ongoing engagement
- Keep client records updated in internal systems
- Work closely with internal teams to resolve requests efficiently
- Gather and report client feedback to enhance service quality
What We Offer
- Competitive base pay with commission incentives
- Comprehensive training, no prior experience required
- Exposure to client support, operations and business processes
- A collaborative and supportive team environment
Who We're Looking For
- Diploma or Degree holders (Local Polytechnic/University)
- Entry-level candidates welcome, training provided
- Friendly, proactive and willing to learn
- Excellent communication and people skills
Why Join Us?
Kickstart your career in client engagement and business operations. This role provides the perfect foundation to build transferable skills and grow your career in a dynamic, client-facing environment.
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