Assistant/Deputy Director, Design Management, AI Programme

1 week ago

Singapore Public Service Division Full time $104,000 - $130,878 per year

[What the role is]

The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today

Learn more about GovTech at

[What you will be working on]

GovTech's AI Programme is seeking a strategic Assistant/Deputy Director of Design Management to lead the user experience vision for artificial intelligence adoption across the Singapore public sector. This senior leadership role is responsible for building and managing a design team, defining design strategy for high-impact AI products, and collaborating with product and engineering leads to deliver user-centric solutions. This position reports to the AI Programme Director and is integral to advancing Singapore's Smart Nation agenda.
 

Key Responsibilities

Experience Strategy & Vision:

  • Develop and drive the end-to-end user research and experience strategy for the AI Programme's products and platforms.

  • Identify key design opportunities in AI adoption through research and frame problems for new initiatives.

  • Serve as a core member of the AI programme leadership team with the focus on design and innovation.

Team Leadership & Development:

  • Build, manage, and mentor a high-performing team of designers.

  • Establish best practices and frameworks for user research, design development, and quality assurance.

  • Cultivate a team culture of creativity, collaboration, and problem-solving.

Cross-Functional Collaboration:

  • Partner with Product, Engineering, and agency stakeholders to ensure alignment on user needs, technical feasibility, and policy requirements.

  • Provide strategic advice on AI-enabled product design and user-centricity.

Design Quality & Governance:

  • Define and enforce design quality standards, principles, and patterns for responsible and trustworthy AI solutions.

  • Develop toolkits and guidance to enable teams to achieve design excellence.

  • Establish metrics to measure the impact and usability of AI products.

[What we are looking for]

  • 10 years or more of product design experience, with a strong portfolio showcasing work on complex systems (e.g., enterprise software, AI platforms, data tools).

  • Demonstrated experience building, managing, and mentoring design teams.

  • Expertise in establishing design processes, governance, and quality frameworks at scale.

  • Proven ability to translate user insights and organisational strategy into a clear design direction.

  • Strong communication and stakeholder management skills, with the ability to influence senior leadership.

  • Proficient in best practices for usability, accessibility (WCAG), and responsible AI design.

  • Experience with enterprise software or government digital services is a plus.

Why Join GovTech's AI Programme?

  • Unmatched Impact: Own the design strategy for a major national initiative that will directly improve how millions of people experience government.

  • Build from the Ground Up: Shape and grow a talented design team, defining the culture and standards for the future.

  • Broad Perspective: Work directly with government leaders to understand and solve their most pressing challenges.

  • Collaborate with the Best: Join a dynamic team with experience from top technology companies, all dedicated to public good.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech

  • Assistant/Deputy Director, Design Management, AI Programme

    2 days ago

    Singapore GovTech Singapore Full time

    Overview Join to apply for the Assistant/Deputy Director, Design Management, AI Programme role at GovTech Singapore. What the role is The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems...

  • Assistant/Deputy Director, Aviation, Sector Partnership

    1 day ago

    Singapore Singapore University of Technology and Design (SUTD) Full time

    Assistant/Deputy Director, Aviation, Sector Partnership (Contract)Assistant/Deputy Director, Aviation, Sector Partnership (Contract)The Office of Innovation & Enterprise (OIE) drives the transformation of ideas and translation of SUTD technologies into solutions that create significant societal impact and economic growth. We do this by developing strategic...

  • Deputy Director

    2 days ago

    Singapore A*STAR - Agency for Science, Technology and Research Full time

    Deputy Director / Senior Assistant Director (Human Potential Programme Office), Biomedical Research Council Join to apply for the Deputy Director / Senior Assistant Director (Human Potential Programme Office), Biomedical Research Council role at A*STAR - Agency for Science, Technology and Research Deputy Director / Senior Assistant Director (Human...

  • Deputy Director

    2 days ago

    Singapore A*STAR - Agency for Science, Technology and Research Full time

    Deputy Director / Senior Assistant Director (Human Potential Programme Office), Biomedical Research Council Join to apply for the Deputy Director / Senior Assistant Director (Human Potential Programme Office), Biomedical Research Council role at A*STAR - Agency for Science, Technology and Research Deputy Director / Senior Assistant Director (Human...

  • Deputy Director

    2 days ago

    Singapore A*STAR - Agency for Science, Technology and Research Full time

    Deputy Director / Senior Assistant Director (Human Potential Programme Office), Biomedical Research Council Join to apply for the Deputy Director / Senior Assistant Director (Human Potential Programme Office), Biomedical Research Council role at A*STAR - Agency for Science, Technology and Research Deputy Director / Senior Assistant Director (Human Potential...

  • Assistant Manager

    7 days ago

    Singapore Office of the Deputy President(Res&Tech) Full time

    **Posting Start Date**:25/04/2025 AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI). The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant...

  • Director/Deputy Director, AI Risk Management Supervision

    4 weeks ago

    Singapore Monetary Authority of Singapore (MAS) Full time

    Director/Deputy Director, AI Risk Management SupervisionJoin to apply for the Director/Deputy Director, AI Risk Management Supervision role at Monetary Authority of Singapore (MAS)Director/Deputy Director, AI Risk Management SupervisionJoin to apply for the Director/Deputy Director, AI Risk Management Supervision role at Monetary Authority of Singapore...

  • Deputy Director

    2 days ago

    Singapore Tate Asia Full time

    **Deputy Director/Assistant Director** **SUMMARY**: **KEY RESPONSIBILITIES**: Design all aspects of the program to maximize member outcomes -Assemble and manage a panel of providers and merchants to support the programme’s benefits -Develop end-to-end workflows and systems related to the programme, including membership sign-up, fee collection, benefits...

  • Deputy Director

    2 weeks ago

    Singapore Ministry of Defence of Singapore Full time

    Join to apply for the Deputy Director (Systems Review)role at Ministry of Defence of Singapore 3 days ago Be among the first 25 applicants Join to apply for the Deputy Director (Systems Review)role at Ministry of Defence of Singapore What The Role Is You are responsible for conducting systems-level and systems-related review matters. What The Role Is You...

  • Senior/Assistant Director

    4 weeks ago

    Singapore Ministry of Trade and Industry Full time

    Join to apply for the Senior/Assistant Director (Policy Design & Programme Evaluation), Economics Div role at Ministry of Trade and Industry (Singapore)Join to apply for the Senior/Assistant Director (Policy Design & Programme Evaluation), Economics Div role at Ministry of Trade and Industry (Singapore)Get AI-powered advice on this job and more exclusive...