
Key Account Manager
1 day ago
Key Responsibilities:
Account Management
Serve as the primary contact for assigned key B2C accounts (e.g., supermarkets, e-commerce platforms, retail chains).
- Build and maintain strong, long-term relationships with key stakeholders.
Sales Strategy & Growth
Identify cross-sell and upsell opportunities to expand product penetration.
- Actively prospect and pursue new B2C opportunities within assigned accounts.
Customer Engagement
Understand customer needs, industry trends, and strategic goals.
- Resolve customer issues promptly and effectively.
Collaboration
Work closely with internal teams (marketing, operations, supply chain) to deliver integrated solutions.
- Prepare and present compelling sales proposals and product presentations.
Performance Monitoring
Analyze account performance and provide regular updates and reports.
- Negotiate contract terms and pricing to ensure profitability and satisfaction.
Qualifications:
- Bachelor's degree in Business, Marketing, or related field.
- 3–5 years of experience in key account management or strategic B2C sales.
- Strong communication, negotiation, and presentation skills.
- Business acumen and customer-centric mindset.
- Fluency in English; Mandarin is an advantage.
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