Platform Operations Engineer

7 days ago

Central Region, Singapore AsiaPac Technology Pte Ltd Full time $90,000 - $120,000 per year
Responsibilities
  • Deliver essential enterprise-level infrastructure services (network, servers, backup systems, desktop) to Public Service agencies and non-Government entities.
  • Handle and manage data centre and server room operations through effective management of network infrastructure and vital components to maintain service continuity.
  • Execute new initiatives and enhancements that result in innovative use of network and server technologies.
  • Collaborate with team leaders and outsourced service providers to plan, manage and deliver infrastructure service projects that enhance service delivery and user satisfaction.
  • Work with Central ICT Infra capability centres to design and best-fit infrastructure solutions considering existing and future needs.
  • Oversee infrastructure service monitoring and maintenance, coordinating with service providers to resolve issues and implement changes.
  • Manage full procurement cycle, from preparing budgets and specifications for the various procurement approaches to vendor selection and invoice verification.
  • Develop budget forecast and track expenditure utilisation.
  • Act as Point-of-Contact of Infrastructure team for new projects and initiatives.
  • Manage infrastructure services for application systems through close collaboration with Applications Service Consultants, users and vendors.
  • Support Architecture Review and Governance processes with understanding of systems operations environment to ensure sustainable operations and meet resiliency requirements.
  • Perform any other duties as may be assigned by the Head of IT or CIO.

Requirements
  • Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology or equivalent qualification.
  • 3–5 years of relevant experience in designing, deploying and managing enterprise-level ICT infrastructure services.
  • Good technical knowledge of network and server technologies, complemented by expertise in supporting areas such as infrastructure security.
  • Proven experience in ICT Infrastructure management with proficiency in data centre operations, vendor management, networking, and infrastructure concepts.
  • Prior experience or knowledge of Singapore government IT infrastructure and processes would be beneficial.
  • Proactive and dedicated professional with a meticulous, organised and resourceful approach to work.
  • Strong interpersonal, communication (verbal and written) and analytical skills.

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