Technical Support Engineer

3 days ago

Central Region, Singapore Elitez Pte Ltd Full time $2,580 - $31,320 per year

Our client is a local transport company

Position: Technical Support Engineer (Temp)

Contract Period: 3 months Renewable

Salary: $2580/ month

Location: Bishan

Job Description:

  • Perform on-site installations, configurations, and upgrades to Windows 11 on client machines.
  • Troubleshoot and resolve any issues related to the Windows 11 upgrade process.
  • Ensure all systems are compliant with company policies and security standards.
  • Provide technical support and training to end-users on new features and functionalities of Windows 11.
  • Collaborate with the IT team to develop and implement upgrade strategies and schedules.
  • Maintain accurate documentation of upgrade processes, configurations, and support activities.
  • Monitor and report on the progress of the upgrade project, addressing any delays or issues promptly.
  • Assist in the testing and validation of applications and hardware compatibility with Windows 11.

Job Requirements:

  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Proven experience in IT support, with a focus on operating system upgrades and deployments.
  • Strong knowledge of Windows operating systems, particularly Windows 10 or 11.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Strong communication and interpersonal skills.
  • Relevant certifications (e.g., Microsoft Certified: Windows Client) are a plus.

Elitez Pte Ltd

EA License: 16C8004

RCB No: R1874725

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